Email being marked as Spam by Gmail and not being visible in Outlook

Status
Not open for further replies.

FJulianSmith

New Member
Outlook version
Outlook 365 32 bit
Email Account
POP3
I've been using Gmail via Outlook for some time with no problems. I have Office 365 and my Gmail is attached by the default method. However I've just caught Gmail marking random (as far as I can see) emails as junk and putting them in a junk folder which seems not to be visible from Outlook. The folder says that any messages left in it are deleted after 30 days so I can't see how long this has been going on for. Outlook seems to list the same folders as are shown by Gmail (accessed via Chrome) but the Junk E-mail folder remains empty on Outlook. I've see similar posts but not quite this specific issue! Help!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Is the gmail account added as imap? If so, right click on the inbox, choose imap folders... then click Query. Is the junk mail folder subscribed? In gmail, it's called Spam and is under the [gmail] folder.

1626291969817.png
 

FJulianSmith

New Member
Outlook version
Outlook 365 32 bit
Email Account
POP3
Is the gmail account added as imap? If so, right click on the inbox, choose imap folders... then click Query. Is the junk mail folder subscribed? In gmail, it's called Spam and is under the [gmail] folder.

View attachment 3386
Hi. The address is added via POP3 which I think was the automatic default when I set it up. I can see folders with the same names in Chrome and in Outlook but the outlook version of the Junk E-mail folder remains stubbornly empty! Now I've deleted or moved all the junk I will have to wait for the next e-mail to be blocked to investigate further! I have Norton 360 on my desktop and phone - I wonder if that is being over-protective!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It should be going into Junk Email folder unless Norton uses one called Spam. Is just mail filtering enabled? Open a message sent to the gmail account then look for the junk mail button on the ribbon - open Junk Mail options.
 

FJulianSmith

New Member
Outlook version
Outlook 365 32 bit
Email Account
POP3
It should be going into Junk Email folder unless Norton uses one called Spam. Is just mail filtering enabled? Open a message sent to the gmail account then look for the junk mail button on the ribbon - open Junk Mail options.
Nothing odd there.
I've been monitoring my Gmail account from Chrome and now realise that their is a folder labelled "Spam" there as well as "Junk E-mail" and "Norton AntiSpam Folder". The Gmail "Spam" folder is now receiving definite spam email and is definitely not shown in Outlook! Can I add it to Outlook without resetting everything?!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
The spam folder is not under [gmail] folder in outlook? If not, right click on a folder, choose IMAP folders... then click Query and subscribe to it. It should not affect any other folder, just add this to the ones that sync.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
F Outlook 2016 Email with attachments not being received Using Outlook 2
T Sending One Email to Trigger Another Being Sent Using an Email within the 1st? Using Outlook 0
D Outlook VBA forward the selected email to the original sender’s email ID (including the email used in TO, CC Field) from the email chain Outlook VBA and Custom Forms 3
Witzker Outlook 2019 Macro to seach in all contact Folders for marked Email Adress Outlook VBA and Custom Forms 1
E Outlook 365 Save Selected Email Message as .msg File - oMail.Delete not working when SEARCH Outlook VBA and Custom Forms 0
S Email Macros to go to a SHARED Outlook mailbox Draft folder...NOT my personal Outlook Draft folder Using Outlook 2
R Outlook 365 VBA AUTO SEND WITH DELAY FOR EACH EMAIL Outlook VBA and Custom Forms 0
G Print email attachments when hit subfolder Outlook VBA and Custom Forms 1
C Spam Email? Using Outlook 2
G Automatically delete email when a condition is met Outlook VBA and Custom Forms 1
E Save Selected Email Message as .msg File - digitally sign email doesn't works Outlook VBA and Custom Forms 1
S Email was migrated from GoDaddy to Microsoft exchange. We lost IMAP ability Exchange Server Administration 1
R Outlook 365 How to integrate a third-party app with Outlook to track email and sms? Using Outlook 2
S Paperclip icon shows without attachment in email under Sent folder Using Outlook 0
B Outlook 2019 Automatically move email after assigning category Using Outlook 4
Rupert Dragwater How to permanently remove an email address Using Outlook 9
K vba code to auto download email into a specific folder in local hard disk as and when any new email arrives in Inbox/subfolder Outlook VBA and Custom Forms 0
F Auto changing email subject line in bulk Using Outlook 2
F Want to add second email to Outlook for business use Using Outlook 4
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
J Outlook 365 Outlook Macro to Sort emails by column "Received" to view the latest email received Outlook VBA and Custom Forms 0
A Outlook 2019 Help with forwarding email without mentioning the previous email sender. Outlook VBA and Custom Forms 0
J Macro to send email as alias Outlook VBA and Custom Forms 0
M Shift Delete doesn't delete email from server Using Outlook 3
K Incorporate selection from combobox into body of email Outlook VBA and Custom Forms 0
L Why are some email automatically going to "archive" Using Outlook 2
M Outlook Macro to save as Email with a file name format : Date_Timestamp_Sender initial_Email subject Outlook VBA and Custom Forms 0
B Outlook 2019 Custom Email form - Edit default email form Outlook VBA and Custom Forms 6
F Add a category before "Send an Email When You Add an Appointment to Your Calendar" Outlook VBA and Custom Forms 0
T Problem when requesting to view an email in a browser Using Outlook 0
J Outlook 365 Forward Email Subject to my inbox when new email arrive in shared inbox Using Outlook 0
HarvMan Archive Email Manually Using Outlook 1
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
S New Email "From" box stopped working Using Outlook 0
Rupert Dragwater Duplicate email in Folder Using Outlook 7
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
W Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365 Using Outlook 1
MattC Changing the font of an email with VBA Outlook VBA and Custom Forms 1
L Specific Incoming Email Address Immediately Deleted Using Outlook 2
Witzker Outlook 2019 Macro to send an Email Template from User Defined Contact Form Outlook VBA and Custom Forms 0
Witzker Outlook 2019 Edit contact from email does not open the user defined contactform Using Outlook 3
V Macro to mark email with a Category Outlook VBA and Custom Forms 4
R Roadrunner Email Settings | Contact Roadrunner Customer Support Outlook VBA and Custom Forms 0
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0
A How Do I Setup My Optonline.Net Email Account? Outlook VBA and Custom Forms 0
H Preventing the 'email address fetch from Exchange' crashing email reading code Exchange Server Administration 0
D multiple email accounts - why do I have to choose the "from" account address?? Using Outlook 2
Wotme create email only data file Using Outlook 1
J Outlook 2019 Regex email addresses from body Outlook VBA and Custom Forms 6

Similar threads

Top