Downloading everything from my email address

george

New Member
OS Version(s)
  1. Windows
Outlook version
Outlook 2016 32 bit
Operating system::    Windows 11
Outlook version:     New Outlook
Email type or host:    Microsoft 365

Hi, I want to download all of the contents of my email address since I am leaving my job and I need to do it as quickly as possible since it is getting deleted later this week.

I know that I need to export it as a .pst file but when using new outlook, it keeps signing me out and the export keeps failing, I believe that its because of the amount of files.
 
Hi, I want to download all of the contents of my email address since I am leaving my job and I need to do it as quickly as possible since it is getting deleted later this week.

I know that I need to export it as a .pst file but when using new outlook, it keeps signing me out and the export keeps failing, I believe that its because of the amount of files.
The "New Outlook" client is essentially a web wrapper that handles large offline exports very poorly and frequently times out on bulk syncs. Your best move is to toggle back to classic Outlook (or launch the classic desktop app if you have Outlook 2016 installed) and run the built-in File > Open & Export > Import/Export wizard to generate a standard .pst file directly. If the mailbox is massive, set the cache slider to "All" first so everything downloads locally before triggering the export to prevent the process from stalling mid-way.
 
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