Message not downloading

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Gill

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Outlook version
Email Account
IMAP
Hi
I am not computer savvy, so please idiot proof answers :)
When I try to open my emails I get the error message "message has not been fully downloaded from the server.
My emails are imap, I have my personnel email and am able to connect to my work server if that makes a difference. I can download the messages from my personal account on my mobile.
 
That usually means you are downloading headers only. You need to download the full message to open it. Look in the Send and receive settings to check the settings. Ctrl+Alt+S to open the dialog, then edit the group - select the account and check the settings.
 
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