Spam folder not showing in Outlook

Status
Not open for further replies.

batman7211

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Outlook.com (as MS Exchange)
Hello friends, when I log into my account on Outlook.com, I see that there is no junk e-mail folder. There is no folder on the web, but this folder exists in the iphone mail application.
How can i solve this problem can you help me?

As far as I can see on the subject, there was a friend who had this problem in the same way and @Diane Poremsky helped him.

Can you help me too please? ( @Diane Poremsky )
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
There is no junk Email folder there at all? Did you look in subfolders in case it was moved?

I don't suppose you know what I told your friend? :)

Do you have outlook desktop software? If so, you can restart outlook using the resetfolders switch.

Close Outlook. Right-click on the Start button and choose Run or press Windows key + R to open the Run command. Type or paste the following into the Open field and press Enter or click OK to restart Outlook. (There is a space before /.)

outlook.exe /resetfolders

This will reset the folder assignments to the default folders for the account and recreate any missing folders.
 

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
That was me in that thread.

That account was not a Microsoft webmail, it was hosted by Hostgator and they had a spam filter that was creating the Junk Mail folder. I disabled it to fix the problem. Your issue seems to be different.
My problem was with the desktop version of Outlook.
 

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
I did not think the Outlook.com Junk Mail folder could be eliminated. But you might want to look here for settings for Junk Mail:

Here is info on the IOS junk mail filter:
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
V Spam folder not showing in Outlook Using Outlook 4
B Outlook - Mail from safe senders list being sent to Spam Folder Using Outlook 0
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
F Email being marked as Spam by Gmail and not being visible in Outlook Using Outlook 5
Jennifer Murphy Spam filter not working Using Outlook 13
witzker Spam Fighting Solution For 3 Synced Outlooks Outlook VBA and Custom Forms 0
B Can I create a local PST file for SPAM on a drive that is usually disconnected? Using Outlook 3
Christopher M OL Spam hold Using Outlook 4
P Disable Spam Notifications & Sounds Using Outlook 3
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
O Outlook Web Access - how to disable spam filter Using Outlook 6
M godaddy says my outlook's sending spam. Using Outlook 4
Ascar_CT MS Outlook 2010 with Hotmail connector went spam control nuts Using Outlook.com accounts in Outlook 1
D Outlook Add-on for Exchange Spam Management? Exchange Server Administration 2
J [SPAM?] Using Outlook 4
David French Mass e-mail avoiding SPAM Using Outlook 1
Paul Van Cotthem Is calendar synchronization between Office 2013 and Outlook.com capped by spam or bandwidth limits? Using Outlook.com accounts in Outlook 12
T How to send to spam/delete emails with specific heading? Using Outlook 3
R Organising Spam Using Outlook 1
A VBA Script to Forward Spam to AntiSpam Provider Using "Blank" Form Outlook VBA and Custom Forms 2
C Outlook Changing Sent Message Headings to SPAM =?UTF-8?B?4Liq4Lij4LmJ4L Using Outlook 1
M No More Spam Mail Using Outlook 1
G why are my mails getting marked as spam? Outlook VBA and Custom Forms 1
G Automatically delete messages in the synchronization folder Outlook VBA and Custom Forms 1
wayneame Changing the Form Used by Existing Task Items in a Folder Outlook VBA and Custom Forms 3
S Need code to allow defined starting folder and selection from there to drill down Outlook VBA and Custom Forms 10
P Emails assigned with a certain category (within a shared inbox) to be copied to a specific folder. Outlook VBA and Custom Forms 2
M Saving emails using Visual Basic - Selecting folder with msoFileDialogFolderPicker Outlook VBA and Custom Forms 6
B Search and Find Email by Folder Name Outlook VBA and Custom Forms 2
S Folder Pane Colour Categories Using Outlook 4
Victor.Ayala Automated way to check the option "Show this folder as an email Address Book" Outlook VBA and Custom Forms 2
NVDon Create new Move To Folder list Outlook VBA and Custom Forms 0
M Extract "Date sent" from emails (saved to folder using drag and drop) Outlook VBA and Custom Forms 1
O Cannot expand the folder. The set of folders cannot be opened. You do not have permission to log on. Using Outlook 1
F Jump to Inbox folder when click on Favorite Using Outlook 8
P Print attachments automatically and move the mail to an existing folder called "Ted" Outlook VBA and Custom Forms 4
lcarpay Stay in the mail folder pane after ctrl-1 Using Outlook 1
T Macro to move reply and original message to folder Outlook VBA and Custom Forms 6
F VBA to move email from Non Default folder to Sub folders as per details given in excel file Outlook VBA and Custom Forms 11
bhamberg Shortcuts in Folder Pane (Outlook 2016) Using Outlook 19
G VBA to save selected Outlook msg with new name in selected network Windows folder Outlook VBA and Custom Forms 1
P Posts in Folder No Longer Group by Conversation Column After Search Using Outlook 0
Y Filter unread emails in a search folder vba help Outlook VBA and Custom Forms 0
Horsepower Moving emails between folder Outlook for Mac Outlook Wishlist 8
N contact list seen in Contact folder but knot in Address book or when 'TO' button is clicked in new email Using Outlook 0
D How to remove a folder, option grayed out Using Outlook 4
D How To Combine Share Task Folders in just one Folder Using Outlook 0
G Retention Policy for Outlook.com Deleted Items folder Using Outlook 0
Z Outlook 365 delete reminder you can’t make change to contents of this-read only folder Using Outlook 4
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 1

Similar threads

Top