Spam folder not showing in Outlook

Status
Not open for further replies.
B

batman7211

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Outlook.com (as MS Exchange)
Hello friends, when I log into my account on Outlook.com, I see that there is no junk e-mail folder. There is no folder on the web, but this folder exists in the iphone mail application.
How can i solve this problem can you help me?

As far as I can see on the subject, there was a friend who had this problem in the same way and @Diane Poremsky helped him.

Can you help me too please? ( @Diane Poremsky )
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
There is no junk Email folder there at all? Did you look in subfolders in case it was moved?

I don't suppose you know what I told your friend? :)

Do you have outlook desktop software? If so, you can restart outlook using the resetfolders switch.

Close Outlook. Right-click on the Start button and choose Run or press Windows key + R to open the Run command. Type or paste the following into the Open field and press Enter or click OK to restart Outlook. (There is a space before /.)

outlook.exe /resetfolders

This will reset the folder assignments to the default folders for the account and recreate any missing folders.
 
V

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
That was me in that thread.

That account was not a Microsoft webmail, it was hosted by Hostgator and they had a spam filter that was creating the Junk Mail folder. I disabled it to fix the problem. Your issue seems to be different.
My problem was with the desktop version of Outlook.
 
V

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
I did not think the Outlook.com Junk Mail folder could be eliminated. But you might want to look here for settings for Junk Mail:

Block or allow (junk email settings) - Microsoft Support

Use the Block or Allow settings in Outlook Web App to help control unwanted and unsolicited email messages.
support.microsoft.com support.microsoft.com

Here is info on the IOS junk mail filter:
appletoolbox.com

How to block unwanted emails and messages on your iPhone or iPad - AppleToolBox

Getting a lot of spammy emails in your inbox? Learn how to block people and businesses from sending you email on your iPhone, iPad, or iPod
appletoolbox.com appletoolbox.com
 
Status
Not open for further replies.
< Outlook, Chrome, and Clio | Calculate reply time of outlook mail >
Similar threads
Thread starter Title Forum Replies Date
V Spam folder not showing in Outlook Using Outlook 4
Christopher M Outlook 365 Hey Diane! MS 365 Biz Standard and "Potential Spam" addressed to others coming to my JUNK folder? Using Outlook 2
B Outlook - Mail from safe senders list being sent to Spam Folder Using Outlook 0
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
C Spam Email? Using Outlook 2
P dealing with SPAM in 2023 Using Outlook 7
J How to Block junk/spam domain Using Outlook 0
P What is your strategy for dealing with SPAM and Junk Mail? Using Outlook 1
F Email being marked as Spam by Gmail and not being visible in Outlook Using Outlook 5
Jennifer Murphy Spam filter not working Using Outlook 13
Witzker Spam Fighting Solution For 3 Synced Outlooks Outlook VBA and Custom Forms 0
B Can I create a local PST file for SPAM on a drive that is usually disconnected? Using Outlook 3
Christopher M OL Spam hold Using Outlook 4
P Disable Spam Notifications & Sounds Using Outlook 3
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
O Outlook Web Access - how to disable spam filter Using Outlook 6
M godaddy says my outlook's sending spam. Using Outlook 4
Ascar_CT MS Outlook 2010 with Hotmail connector went spam control nuts Using Outlook.com accounts in Outlook 1
D Outlook Add-on for Exchange Spam Management? Exchange Server Administration 2
J [SPAM?] Using Outlook 4
David French Mass e-mail avoiding SPAM Using Outlook 1
Paul Van Cotthem Is calendar synchronization between Office 2013 and Outlook.com capped by spam or bandwidth limits? Using Outlook.com accounts in Outlook 12
T How to send to spam/delete emails with specific heading? Using Outlook 3
R Organising Spam Using Outlook 1
A VBA Script to Forward Spam to AntiSpam Provider Using "Blank" Form Outlook VBA and Custom Forms 2
C Outlook Changing Sent Message Headings to SPAM =?UTF-8?B?4Liq4Lij4LmJ4L Using Outlook 1
M No More Spam Mail Using Outlook 1
G why are my mails getting marked as spam? Outlook VBA and Custom Forms 1
V Folder Properties - Gmail account can't switch Using Outlook 5
Victor_50 Outlook 2019 Jump to folder from search folder Outlook VBA and Custom Forms 0
HarvMan Outlook 365 - Rule to Move an Incoming Message to Another Folder Using Outlook 4
S Email Macros to go to a SHARED Outlook mailbox Draft folder...NOT my personal Outlook Draft folder Using Outlook 2
I Help with Smart Folder + Query Builder on IMAP Using Outlook 0
S Paperclip icon shows without attachment in email under Sent folder Using Outlook 0
Kika Melo Outlook Calendar deleted appointments not in Deleted Items folder Using Outlook 3
K vba code to auto download email into a specific folder in local hard disk as and when any new email arrives in Inbox/subfolder Outlook VBA and Custom Forms 0
Z Outlook 365 Automatically assign categories to incoming mail in a shared folder Round Robin Outlook VBA and Custom Forms 1
G Adding a contact to a specific folder Using Outlook 0
Witzker Outlook 2019 Macro GoTo user defined search folder Outlook VBA and Custom Forms 7
Rupert Dragwater Duplicate email in Folder Using Outlook 7
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
L "Insert Pictures" Button-Wrong Folder Using Outlook 5
C Outlook 365 Copy/Save Emails in Folder Outside Outlook to Show Date Sender Recipient Subject in Header Using Outlook 0
J Quick steps delete original email and move reply/sent email to folder Using Outlook 2
A manual rule sends mail to wrong folder Using Outlook 5
richardwing Auto forward email that is moves into a specific outlook folder Outlook VBA and Custom Forms 5
D This folder up to date vs all folders up to date Using Outlook 1
G Automatically delete messages in the synchronization folder Outlook VBA and Custom Forms 4
wayneame Changing the Form Used by Existing Task Items in a Folder Outlook VBA and Custom Forms 4
S Need code to allow defined starting folder and selection from there to drill down Outlook VBA and Custom Forms 10

Similar threads

Top