Calculate reply time of outlook mail

ThinkToday

New Member
Outlook version
Outlook 2019 32-bit
Email Account
Exchange Server
How can we calculate the reply time of outlook mail, without getting all threads, and can we find the total response time taken in outlook conversation.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You can get the 'last verb' and calculate it.

This adds a field to the view so you can see the time - you can use a formula field to calculate how long between message and replies -

I thought I had an article that created a report with how long between messages and replis - will need to find it.
 
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