Outlook 2021 ScanPST errors (yet again ... sorry): repair button missing Outlook 2021

J

JimBob

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I apologize ... this exact topic has been discussed here in the past ...
As it is a LONG standing problem, but the old threads have been closed.

I'm running Win10 Pro with up-to-date version of Office Pro 2021
Recently I had several Outlook crashes where the program just terminated without warning.
I figured ScanPST might save me.
I've never had this problem in the past, but this time when I ran it,
it would run 1-time and clean up a bunch of stuff, but on the second pass
ends at this screen. Stating repairs are needed and to click the repair button
but alas the button does not exist.

I still don't get a "repair" button after restarting windows,
BUT if I launch outlook it does run and after closing it I am able to
run a SINGLE pass of ScanPST successfully (then the no repair button issue comes back).

Suggestions APPRECIATED!

I'd be willing to buy a 3rd party repair program to fix this if I had confidence in it.
The several I've tried in the more distant past were failures ....


1691524146563.png


I know a common starting point is disabling add-ins:
I have had them all disabled for a long time except
norton AntiSpam ... it has never seemed to cause issues in the past,
but honestly seems of little value I could disable it.
1691524209541.png

THANKS for any help!
 
JimBob said:
I apologize ... this exact topic has been discussed here in the past ...
As it is a LONG standing problem, but the old threads have been closed.

I'm running Win10 Pro with up-to-date version of Office Pro 2021
Recently I had several Outlook crashes where the program just terminated without warning.
I figured ScanPST might save me.
I've never had this problem in the past, but this time when I ran it,
it would run 1-time and clean up a bunch of stuff, but on the second pass
ends at this screen. Stating repairs are needed and to click the repair button
but alas the button does not exist.

I still don't get a "repair" button after restarting windows,
BUT if I launch outlook it does run and after closing it I am able to
run a SINGLE pass of ScanPST successfully (then the no repair button issue comes back).

Suggestions APPRECIATED!

I'd be willing to buy a 3rd party repair program to fix this if I had confidence in it.
The several I've tried in the more distant past were failures ....


View attachment 3890

I know a common starting point is disabling add-ins:
I have had them all disabled for a long time except
norton AntiSpam ... it has never seemed to cause issues in the past,
but honestly seems of little value I could disable it.
View attachment 3891
THANKS for any help!
Click to expand...

Heck ... I got notified that there was a reply to my thread but ... now I don't see it...

Anyway, just to close things out:
The problem has just gone away ... I'm guessing some update from Microsoft, Norton, or whatever straightened things out...

I can't pinpoint it...
 
JimBob said:
Heck ... I got notified that there was a reply to my thread but ... now I don't see it...
Click to expand...
It was deleted as spam.

The missing button could have been a bug that was fixed - but Outlook will check for errors everything it starts and fix them. There are always pst errors - its normal for a database. They only rarely cause serious problems - and only when there are a huge number that Outlook can't fix on start.

The crashes could have been caused by almost anything... and were most likely fixed by Microsoft.
 
Diane Poremsky said:
It was deleted as spam.

The missing button could have been a bug that was fixed - but Outlook will check for errors everything it starts and fix them. There are always pst errors - its normal for a database. They only rarely cause serious problems - and only when there are a huge number that Outlook can't fix on start.

The crashes could have been caused by almost anything... and were most likely fixed by Microsoft.
Click to expand...

Thank you very much Diane! THAT explains where the post went ;-)

I sync. my iPhone to Outlook via iTunes and occasionally it will fail until I run ScanPST ...
I always run it three times, I think that was some advice you gave me years back! ;)

ScanPST cleans things up enough to sync, but looking at the scan log there are over 600 permanent errors
that ScanPST can't seem to repair. They are all of the form:

Failed to add row to the FLT, irow = 1960, RowID = 14F2F04
Failed to add row to the FLT, irow = 1957, RowID = 14F47A4
Failed to add row to the FLT, irow = 1956, RowID = 14F6024
Failed to add row to the FLT, irow = 1952, RowID = 14F5F24
Failed to add row to the FLT, irow = 1951, RowID = 14F5EA4

If that problem rings any bells with you, I'm all ears !!! 🙏

Jim
 
JimBob said:
Thank you very much Diane! THAT explains where the post went ;-)

I sync. my iPhone to Outlook via iTunes and occasionally it will fail until I run ScanPST ...
I always run it three times, I think that was some advice you gave me years back! ;)

ScanPST cleans things up enough to sync, but looking at the scan log there are over 600 permanent errors
that ScanPST can't seem to repair. They are all of the form:

Failed to add row to the FLT, irow = 1960, RowID = 14F2F04
Failed to add row to the FLT, irow = 1957, RowID = 14F47A4
Failed to add row to the FLT, irow = 1956, RowID = 14F6024
Failed to add row to the FLT, irow = 1952, RowID = 14F5F24
Failed to add row to the FLT, irow = 1951, RowID = 14F5EA4

If that problem rings any bells with you, I'm all ears !!! 🙏

Jim
Click to expand...

For me, PST errors are very rare.

I suggest you switch-over to iCloud, and move away from iTunes on the Windows Desktop.
 
Vince said:
For me, PST errors are very rare.

I suggest you switch-over to iCloud, and move away from iTunes on the Windows Desktop.
Click to expand...

Thanks Vince!

I would consider migrating but I travel for extended periods in the 3rd-world where the internet either not available or is very very slow,
so I'm trying to stay "self-contained" .... :-/
 
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