The set of folders cannot be opened. Errors have been detected in the file.

Status
Not open for further replies.

margoinmexico

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
:eek:yikes. Just opened my trusty Outlook program, have used it for years. have several email accounts all of which I manage in Outlook. Love it. So today, I open it up and all of my accounts are there, and I scroll down to my business account and the folders are not open. So I click on the little triangle on the right and get the message The set of folders cannot be opened. Errors have been detected in the file.

and then a long file name. WHAT THE HECK? so I close and open Outlook, same thing, I close and reopen my computer twice, and it didn´t fix it! YIKES! This is after a few days ago Hotmail switched and says my account is FULL, where did that come from? Never had that happen before and looked to see if I could buy more space, and don´t seem to be able to. Anyway, if anyone knows the fix for this, I would be so grateful. Free massage in Tulum, Mexico to the solver of this problem. Funny thing is before either of these problems happened, a friend basically indicated I was an idiot to not have gmail...yea yea, one problem happens, then the other....I think she jinxed me! :confused:
 

margoinmexico

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: The set of folders cannot be opened. Errors have been detected in the fil

here is the whole message The set of folders cannot be opened. Errors have been detected in the file.

C:/users/matgo/appdata/local/Microsoft/outlook/margoinmexicomassage_hotmail.ost.

the slashes are actually all going the other way, but I have a Mexican keyboard and can´t seem to figure out how to make the other way slashes:eek: So it basically won´t expand the folder for my Margoinmexicomassage account. All of my other accounts have expanded folders as usual. of course this is the most important account I have.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: The set of folders cannot be opened. Errors have been detected in the fil

So it's just the Hotmail account that is affected. I would do one of two things. Close Outlook and delete that file - outlook should recreate it when you restart it. Or remove the Hotmail account from the profile and add it back.
 

margoinmexico

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: The set of folders cannot be opened. Errors have been detected in the fil

thank you, off to give it a try!:D
 

margoinmexico

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: The set of folders cannot be opened. Errors have been detected in the fil

:pyou are the WINNER of a massage when you come to Tulum MEXICO! I deleted the account and then added it back in. it is busy loading all my files now....THANKYOU! NOw, for the next question.............can you tell me if there is a way to buy more space on the new Outlook.com which has taken the place of Hotmail? they say my account is full, and then I deleted a bunch of stuff, but now have not so much confidence in them.........I spent an hour looking two different times and can´t find it. YOU ROCK DIANE!!!!!!!!!!!:cool:
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: The set of folders cannot be opened. Errors have been detected in the fil

My Hotmail plus has 10 GB - what little info they have online doesn't mention more space, only no ads.
 

margoinmexico

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: The set of folders cannot be opened. Errors have been detected in the fil

My Hotmail plus has 10 GB - what little info they have online doesn't mention more space, only no ads.
exactly.................so not going to give them my money..........if you hear of something else, let me koknw. Seems like a lot of people must be finding them selves in my shoes right now, Microsoft will wake up or not. I´m switching to Gmail as suggested, but will take a while.thanks again Diane!:)
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: The set of folders cannot be opened. Errors have been detected in the fil

I have a couple of queries in about it - everything I can find on non-MS sites says its the old Hotmail plus, with 10 GB and the ability to send 5 MB attachments. But I'm waiting for confirmation from Microsoft. I don't know why they'd promote no ads when more space would be a bigger selling point.
 

Forum Admin

Senior Member
Re: The set of folders cannot be opened. Errors have been detected in the fil

I finally found this - Compare Outlook.com - I can't believe how hard they make it to find out any information. I had to log in using a Microsoft account to see it. Google might scan your mail to display ads, but they give you information without requiring a login.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
O Cannot expand the folder. The set of folders cannot be opened. You do not have permission to log on. Using Outlook 1
S Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be Using Outlook 3
O Set columns for all (sub)folders Using Outlook 8
e_a_g_l_e_p_i How to set fonts for emails in all folders in Outlook Using Outlook 1
FryW Need help modifying a VBA script for in coming emails to auto set custom reminder time Outlook VBA and Custom Forms 0
e_a_g_l_e_p_i Outlook 2010 How to set default email address for website links Using Outlook 3
A Run-time error '430' on certain emails when trying to set "Outlook.mailitem" as "ActiveExplorer.Selection.Item" Outlook VBA and Custom Forms 2
e_a_g_l_e_p_i Is it possible it set the fonts used to read incoming mail Using Outlook 25
bmtjedi Set objApp = Application Not Working in O365-32bit Using Outlook 1
F how do i set a reminder in onenote 2010 Using Outlook 8
glnz How set up new IMAP on Outlook-Office 365 and merge in pst from Outlook 2003 for same two email accounts? Using Outlook 5
ChrisK2 Send email to advertise@slipstick.com fails: "The group advertising isn't set up to receive messages from..." Using Outlook 3
S How to set up button in ribbon for individual Quick Steps Using Outlook 1
J Set Timer/Countdown on Emails? Outlook VBA and Custom Forms 3
N How to set automatically the default or user defined Quickstyle Templates by Answer in Outlook Using Outlook 1
Victor_50 Set all subfolders to not autoarchive Outlook VBA and Custom Forms 11
Z Script to set account? Using Outlook 0
4 Macro to set the category of Deleted Item? Outlook VBA and Custom Forms 2
J What is the best EntryID format to set on MS Access table Outlook VBA and Custom Forms 3
e_a_g_l_e_p_i Can you set reminder to specific times? Using Outlook 7
CWM030 I do not see a way to set the personal archive folder Exchange Server Administration 2
witzker Macro to set contact reminder to next day 9:00 Outlook VBA and Custom Forms 45
S Appointment-Cannot set Categories because ConversationID is not set Outlook VBA and Custom Forms 1
Fozzie Bear Correct Method to set up Outlook.com accounts as Exchange Using Outlook.com accounts in Outlook 7
F Set (flagged) reminder for next business day Using Outlook 4
L how to set downloaded cached emails Using Outlook 5
J Object Variable or With Block Not Set Error in Outlook 2016 and not Outlook 2013 Outlook VBA and Custom Forms 3
S set a flag task date as the next weekday Outlook VBA and Custom Forms 4
C Set reminder / appointment by right clicking email Using Outlook 1
Diane Poremsky Set Another Data File as Default When Using an Exchange Account Using Outlook 0
R Macro to copy email to excel - Runtime Error 91 Object Variable Not Set Outlook VBA and Custom Forms 11
L set task reminder date to same as start date (without affecting due date) Using Outlook 0
S how to set user properties to a newly created appointment Outlook VBA and Custom Forms 12
C Outlook VBA to set current account Outlook VBA and Custom Forms 1
Diane Poremsky Add Attachments and Set Email Fields During a Mail Merge Using Outlook 0
O How to set subject line in replies using VBA Outlook VBA and Custom Forms 1
A Custom form not showing when recurrence is set for a meeting Using Outlook 0
M Exchange 2013 On premise set MessageRateLimit for User has no effect. Exchange Server Administration 0
A Block user to send emails to specific set of email ids Using Outlook 1
D Outlook 2007 e-mail header- How to set font & font size in received message headers ? Using Outlook 2
Diane Poremsky Exchange account set-up missing in Outlook 2016 Using Outlook 0
M To set the storage folder for an outgoing Outlook message Outlook VBA and Custom Forms 8
E Meeting reminders are set for the recipient Exchange Server Administration 9
M Help! Can't set up IMAP for gmail Using Outlook 2
P Last Change attribute set after viewing a public folder contact Exchange Server Administration 0
S Multiple Gmail account set up in Outlook 365 Using Outlook 1
Diane Poremsky Add attachments and set email fields during a mail merge to email Using Outlook 0
D Script to parse email and set a task Outlook VBA and Custom Forms 1
K Outlook 2010 - Set the category based on category of other emails in same conversatio Using Outlook 20
A iCloud add-on for Outlook: Reminder for new appointment is set to 'None' by default. How to change? Using Outlook 6

Similar threads

Top