morrisstev0587
New Member
- Outlook version
- Email Account
- Exchange Server 2007
A user opens his Outlook Express 6 (all windows updates up to date) this morning and finds that his inbox is empty. 200-odd messages that were there yesterday have disappeared. I have checked that the View is set to All Messages, and it is. No rules in existence. New emails arriving are adding to the inbox. Other folders (sent, deleted) have the same content as yesterday.
It seems to be the files related to the inbox had a problem, or physically got deleted, and OE6 just self-recovered by giving the user an inbox with nothing in it.
Is there anything I can do, other than scanning hard disk sectors for text, that may retrieve these lost emails?
Thanks.
It seems to be the files related to the inbox had a problem, or physically got deleted, and OE6 just self-recovered by giving the user an inbox with nothing in it.
Is there anything I can do, other than scanning hard disk sectors for text, that may retrieve these lost emails?
Thanks.