Outlook 2002: HTML Emails Will Not Print: Please Help

Status
Not open for further replies.
L

LongTimeUser

New Member
Outlook version
Email Account
POP3
As a long-time database contractor, my single-user mission critical business-only workstation (ThinkPad T61p) runs legacy software (WinXP Pro SP3, Office XP (Outlook 2002 plus some Office 2007 compatibility updates), Kaspersky Enterprise Security (KES v10 workstation only - not server-based)) in order to support client projects.

Three months ago, a few long-time vendors' HTML Emails suddenly stopped printing to both the HPLJ 2200D B&W printer and Adobe Acrobat v10 pdf without throwing up any errors or sending a failed "print job" icon to the SysTray.

This only occurs on a small but growing percentage of regular HTML Email from these vendors. In opening their older archived HTML Email from earlier this year, the HP printer and "print to PDF" function perfectly as they always have all these years without any problems.

In trying to resolve this new bug, these vendors are pushing back blaming the legacy Outlook and will not advise on what they changed in their Email content server system in order to find an appropriate work-around resolution.

Not being well-versed in Outlook Email troubleshooting having enjoyed 14 years of mostly trouble-free operations, it would be greatly appreciated if the forum "gurus" would please kindly post back with any thoughts, ideas, theories, etc. on what might be causing this never-before experienced HTML printing problem.

After Googling and doing Slipstick searches on this, I'm truly stuck and need some help as no "hits" are coming up.

Thank you!
Bill
GSO, NC, USA
 
Status
Not open for further replies.
< Embed Images in New Messages using a Macro | Duplicate RSS feeds >
Similar threads
Thread starter Title Forum Replies Date
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
S Transferring POP emails from Outlook 2002 to Outlook.com email in Outlook 2013 Using Outlook.com accounts in Outlook 8
D Syncing Outlook 2002 with iPad 128 KB Using Outlook 1
L Outlook 2002-2013 upgrade Using Outlook 3
A moving outlook 2002 from xp to win 7 or 8 Using Outlook 2
D Outlook contacts no in address book - 2002 pst file convert to 2007 pst file? Using Outlook 0
P Outlook 2002 - How to upgrade to 2003 and convert PST from ANSI to Unicode? Using Outlook 7
K Outlook 2002 Can Not Send Or Receive E-mails Using Outlook 3
P How can I view a german email in outlook 2002? Outlook VBA and Custom Forms 1
D I need to know everything about Outlook 2002/XP Forms ! Outlook VBA and Custom Forms 1
Retired Geek Outlook for the MAC with Yahoo accounts now very broken Using Outlook 2
L How Stop Outlook Nag Messages Using Outlook 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 1
L I Cannot Sign Into My Outlook Account? Outlook VBA and Custom Forms 0
icacream Outlook 2021 - Google calendar in the peek Using Outlook 0
e_a_g_l_e_p_i Question about installing my Gmail account on my iPhone but still getting messages downloaded to my desktop Outlook. Using Outlook 3
F Want to add second email to Outlook for business use Using Outlook 3
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
M using excel to sort outlook appointment items Outlook VBA and Custom Forms 4
e_a_g_l_e_p_i MY Outlook 2021 changed the format of the shortcuts for mail, calendar etc. Using Outlook 10
Z Outlook 2021 Outlook new emails notification not working Using Outlook 5
K Changing the Deleted Items location in Outlook 2019 Using Outlook 2
J Outlook 365 Outlook Macro to Sort emails by column "Received" to view the latest email received Outlook VBA and Custom Forms 0
V How to use Comas in a picklist in Outlook forms Outlook VBA and Custom Forms 3
e_a_g_l_e_p_i Question about reinstalling Outlook 2021 Using Outlook 5
A Outlook 365 Outlook (part of 365) now working offline - argh Using Outlook 5
M Outlook Macro to save as Email with a file name format : Date_Timestamp_Sender initial_Email subject Outlook VBA and Custom Forms 0
G LinkedIn tab missing in Outlook 365 (but working in OWA) Using Outlook 0
Jay Freedman Outlook forgets "not junk" marking Using Outlook 0
KurtLass Opening Graphics Attachments in Outlook 2021 Using Outlook 0
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
B Outlook config download Outlook VBA and Custom Forms 1
M Short term workaround for when Outlook searching stopped functioning Using Outlook 0
D Outlook 2016 Creating an outlook Macro to select and approve Outlook VBA and Custom Forms 0
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
BartH VBA no longer working in Outlook Outlook VBA and Custom Forms 1
L Synch Outlook 365 calendar with iPhone Using Outlook 0
W Can vba(for outlook) do these 2 things or not? Outlook VBA and Custom Forms 2
S Outlook 2016 and Acrobat PDFMaker Office COM Addin Using Outlook 0
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
M Outlook 365 Rename Outlook Priority Using Outlook 3
R Outlook 2019 accesses POP3 but says its offline (because of IMAP servers?) Using Outlook 0
R Outlook Working off line Using Outlook 0
D Outlook 365 Custom forms field limit? Outlook VBA and Custom Forms 4
W Outlook 2016 MSI - Possible to make work with O365 modern Auth & Win7? Using Outlook 4
T Outlook roaming signatures Using Outlook 4
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
J Outlook search bar in Office 2021 Professional Using Outlook 1
J PSA: How to create custom keyboard shortcut for "Paste Unformatted Text" in Outlook on Windows Outlook VBA and Custom Forms 1
C How to fix outlook continuing to prompt fo an Exchange password Using Outlook 0

Similar threads

Top