Outlook 2002: HTML Emails Will Not Print: Please Help

Status
Not open for further replies.

LongTimeUser

New Member
Outlook version
Email Account
POP3
As a long-time database contractor, my single-user mission critical business-only workstation (ThinkPad T61p) runs legacy software (WinXP Pro SP3, Office XP (Outlook 2002 plus some Office 2007 compatibility updates), Kaspersky Enterprise Security (KES v10 workstation only - not server-based)) in order to support client projects.

Three months ago, a few long-time vendors' HTML Emails suddenly stopped printing to both the HPLJ 2200D B&W printer and Adobe Acrobat v10 pdf without throwing up any errors or sending a failed "print job" icon to the SysTray.

This only occurs on a small but growing percentage of regular HTML Email from these vendors. In opening their older archived HTML Email from earlier this year, the HP printer and "print to PDF" function perfectly as they always have all these years without any problems.

In trying to resolve this new bug, these vendors are pushing back blaming the legacy Outlook and will not advise on what they changed in their Email content server system in order to find an appropriate work-around resolution.

Not being well-versed in Outlook Email troubleshooting having enjoyed 14 years of mostly trouble-free operations, it would be greatly appreciated if the forum "gurus" would please kindly post back with any thoughts, ideas, theories, etc. on what might be causing this never-before experienced HTML printing problem.

After Googling and doing Slipstick searches on this, I'm truly stuck and need some help as no "hits" are coming up.

Thank you!
Bill
GSO, NC, USA
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Transferring POP emails from Outlook 2002 to Outlook.com email in Outlook 2013 Using Outlook.com accounts in Outlook 8
D Syncing Outlook 2002 with iPad 128 KB Using Outlook 1
L Outlook 2002-2013 upgrade Using Outlook 3
A moving outlook 2002 from xp to win 7 or 8 Using Outlook 2
D Outlook contacts no in address book - 2002 pst file convert to 2007 pst file? Using Outlook 0
P Outlook 2002 - How to upgrade to 2003 and convert PST from ANSI to Unicode? Using Outlook 7
K Outlook 2002 Can Not Send Or Receive E-mails Using Outlook 3
P How can I view a german email in outlook 2002? Outlook VBA and Custom Forms 1
D I need to know everything about Outlook 2002/XP Forms ! Outlook VBA and Custom Forms 1
G VBA to save selected Outlook msg with new name in selected network Windows folder Outlook VBA and Custom Forms 0
X Outlook automation pull from PDF Using Outlook 5
O Outlook 365 - How to create / copy a new contact from an existing one? Using Outlook 3
M Gmail address associated with Outlook on new phone Using Outlook 9
D Cannot populate certain UserProperties in Outlook from Excel Outlook VBA and Custom Forms 1
F Excel VBA to move mails for outlook 365 on secondary mail account Outlook VBA and Custom Forms 1
G Outlook 2016: Want IMAP Data Files on My D: Drive and Not C: Drive Using Outlook 1
V Validating Outlook form with "OR" and "AND" Outlook VBA and Custom Forms 1
D Outlook 2016 64bit, Cannot Save in 'HTML', format Using Outlook 1
J Connect outlook to office365 exchange _without_ signing in office apps Using Outlook 4
D Outlook launch email showing new unread email in reading pane Using Outlook 8
M Convertor for Outlook Express Mail Store (.dbx) to Outlook Mail Store (.pst) Using Outlook 0
K Outlook adds space to rows in HTML email signatures viewed on mobile Using Outlook 1
L Outlook 2010 Outlook 2010 Outlook VBA and Custom Forms 2
V Outlook behaving oddly Using Outlook 2
M HTML email signature in Outlook Using Outlook 1
C What folders are needed when reinstalling Outlook 2010 Using Outlook 0
M Respond to Outlook Email Outlook VBA and Custom Forms 0
P Color Code or highlight folders in Outlook 2016 Using Outlook 2
U Outlook locking up when replying to Email Using Outlook 7
J Outlook Autocomplete (Recipients) opens upward Using Outlook 2
A "Get Add-Ins" - Which Version of Outlook to use Using Outlook 1
O Newbie question: how to sync two Outlook -Exchange and IMAP- calendars? Using Outlook 4
P Syncing Outlook & iPhone Calendars Using Outlook 4
S Unable to extract text from an Outlook email message Using Outlook 2
O Outlook on Android: after sharing / sending a news article, draft remains open. Why? Using Outlook 1
T Outlook creates a copie of every mail I send Using Outlook.com accounts in Outlook 4
O Outlook - hidden contacts? Using Outlook 2
F Outlook 365 is "Possessed" Using Outlook 2
e_a_g_l_e_p_i Can someone explain syncing with Outlook and Gmail Using Outlook 3
K Outlook Office 365 VBA download attachment Outlook VBA and Custom Forms 2
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
I Outlook is stuck at "Updating Calendar" Using Outlook 1
AmonRa Outlook 365 calendar - too much white space Using Outlook 0
e_a_g_l_e_p_i Outlook 2010 Help setting up Gmail account in Outlook 2010 Using Outlook 3
C-S-R How to clear an Outlook (To Do) Task Flag? Using Outlook 8
N How do I make Outlook autocomplete addresses from a list of recognised <full_names> only? Using Outlook 2
P Outlook 2019 UI changes after 20H2 update Using Outlook 1
R How to restrict GWSMO sync to Outlook Send/Receive cycles Using Outlook 0
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
S Outlook 2007 crash linked to gdiplus.dll Using Outlook 0

Similar threads

Top