Outlook 2002: HTML Emails Will Not Print: Please Help

Status
Not open for further replies.

LongTimeUser

New Member
Outlook version
Email Account
POP3
As a long-time database contractor, my single-user mission critical business-only workstation (ThinkPad T61p) runs legacy software (WinXP Pro SP3, Office XP (Outlook 2002 plus some Office 2007 compatibility updates), Kaspersky Enterprise Security (KES v10 workstation only - not server-based)) in order to support client projects.

Three months ago, a few long-time vendors' HTML Emails suddenly stopped printing to both the HPLJ 2200D B&W printer and Adobe Acrobat v10 pdf without throwing up any errors or sending a failed "print job" icon to the SysTray.

This only occurs on a small but growing percentage of regular HTML Email from these vendors. In opening their older archived HTML Email from earlier this year, the HP printer and "print to PDF" function perfectly as they always have all these years without any problems.

In trying to resolve this new bug, these vendors are pushing back blaming the legacy Outlook and will not advise on what they changed in their Email content server system in order to find an appropriate work-around resolution.

Not being well-versed in Outlook Email troubleshooting having enjoyed 14 years of mostly trouble-free operations, it would be greatly appreciated if the forum "gurus" would please kindly post back with any thoughts, ideas, theories, etc. on what might be causing this never-before experienced HTML printing problem.

After Googling and doing Slipstick searches on this, I'm truly stuck and need some help as no "hits" are coming up.

Thank you!
Bill
GSO, NC, USA
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
S Transferring POP emails from Outlook 2002 to Outlook.com email in Outlook 2013 Using Outlook.com accounts in Outlook 8
D Syncing Outlook 2002 with iPad 128 KB Using Outlook 1
L Outlook 2002-2013 upgrade Using Outlook 3
A moving outlook 2002 from xp to win 7 or 8 Using Outlook 2
D Outlook contacts no in address book - 2002 pst file convert to 2007 pst file? Using Outlook 0
P Outlook 2002 - How to upgrade to 2003 and convert PST from ANSI to Unicode? Using Outlook 7
K Outlook 2002 Can Not Send Or Receive E-mails Using Outlook 3
P How can I view a german email in outlook 2002? Outlook VBA and Custom Forms 1
D I need to know everything about Outlook 2002/XP Forms ! Outlook VBA and Custom Forms 1
J Outlook 2010 does not let me put any account Using Outlook.com accounts in Outlook 3
P 3 of 5 PST files don't install from d:\outlook but only from D:\ Using Outlook 7
HarvMan January Windows 10 preview update force installs new Outlook Using Outlook 1
L Outlook 2010 - new installation on Windows 11 - aplzod32.dll is not a valid Add-in Using Outlook 8
J Outlook troubleshooting/logging - option grayed out Using Outlook 2
B Arrows missing from Outlook emails vertical scrollbar Using Outlook 0
G Outlook 2021 (New) doesn't respect default browser Using Outlook 8
B Outlook or iPhone turning tabs into spaces in Outlook Notes Using Outlook 1
P newly installed Office 365 includes OLD Outlook Using Outlook 6
R Outlook ribbon menu default? Using Outlook 7
H Spam email in Gmail not visible in Outlook Using Outlook 3
J How to transfer Win 10 Outlook to new Windows 11 pc? Using Outlook 10
J Renegade spam URL line displayed in old local Outlook 365 email title Using Outlook 3
G Reduce whitespace in Outlook desktop Contact Cards display Using Outlook 3
C Outlook classic via 365 Using Outlook 2
Dr. Demento Analogous Outlook code to read info into an array (or collection or whatever) Outlook VBA and Custom Forms 7
S Repair Outlook Using Outlook 8
V Outlook Form ListBox is not editable Outlook VBA and Custom Forms 2
F Outlook's contacts Using Outlook 1
D Outlook 2003 stopped dead Using Outlook 2
G Cannot receive emails from gmail account in Outlook 365 Using Outlook 1
E "Cannot display the folder. MS Outlook cannot access the specified file location" Using Outlook 8
P Outlook 2016 Working Offline Using Outlook 2
Rupert Dragwater Cannot reestablish gmail (email address) account in Outlook 365 Using Outlook 11
O Outlook 365 synchronisieren Exchange Server Administration 1
kburrows Outlook Classic - JPG files are corrupted when opened or saved Using Outlook 3
F Sync Outlook Calendar Using Outlook 0
G Change default font size in sticky notes - Outlook Desktop 2021 Using Outlook 2
C VBA in "New Outlook?" Using Outlook 0
D New Outlook with Business Basic Plans Using Outlook 0
D Outlook 2021 not working with Outlook 2003 installed Using Outlook 5
D Outlook 2003 stopped working - get they dialog box asking for username & Password Using Outlook 2
T Outlook 2021 hangs in close on taskbar occasionally Using Outlook 1
M Duplicate removal feature in Outlook 2021 is faulty Using Outlook 2
D.Moore Outlook COM addins source folder Using Outlook 12
P Removing Outlook 365 Account from Send/Receive Using Outlook 3
kburrows Outlook Automatically Merging Contacts Using Outlook 2
A Outlook 2016 Outlook 2016 vs. New Outlook Using Outlook 4
D Outlook Desktop App Email Software Using Outlook 0
efire9207 VBA Outlook Contacts Outlook VBA and Custom Forms 6

Similar threads

Back
Top