Hyperlinks inactive

Not open for further replies.


Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
I read my way through the many items about hyperlinks and decided to check the registry. The attached clip shows the result. What is going on?
Hyperlinks fail on incoming mail. Also the "view in browser" selection doesn't work.
Windows 10, Outlook 2016, Firefox browser.
My first guess was AppX4hxtad77fbk3jkkeerkrm0ze94wjf3s9 was Edge, but I have it too - along with 2 other 'app*' values and one called GhostHTML* - which leads me to believe they are keys for some of the browsers installed (I have Chrome, FF, Edge, IE, Opera, and Ghost)

AppX4hxtad77fbk3jkkeerkrm0ze94wjf3s9 = Edge (Computer\HKEY_CLASSES_ROOT\AppX4hxtad77fbk3jkkeerkrm0ze94wjf3s9\Application)

Another of mine is an app called Universal Code Editor - it can be used to edit HTML pages - and the 3rd Appx value is Skype.

So... anything beginning with AppX is one of the new Windows apps available in the Store.

Do links work if you set IE or Edge as default?
BTW, have you tried using the quick repair option?
Uh, which quick repair option. Where?
Flaming ignorance!
open control panel, program and features - select office and click change.
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
chummy Open multiple Hyperlinks to download files Outlook VBA and Custom Forms 3
X Open Hyperlinks in an Outlook Email Message (Help with Diane's solution) Outlook VBA and Custom Forms 3
M Print email and, attachments sent in hyperlinks in the email Outlook VBA and Custom Forms 2
C Hyperlinks not working in Outlook Using Outlook 2
U Using VBA to creat hyperlinks in an email Outlook VBA and Custom Forms 3
B Insert Hyperlinks for attachments in Userform Outlook VBA and Custom Forms 5
H Outlook Images showing as hyperlinks Using Outlook 3
Jaegel Email Hyperlinks from one source won't open Using Outlook 4
Diane Poremsky Open All Hyperlinks in a Email Message Using Outlook 0
Sarge USMC how do I enable hyperlinks in Outlook 2013 Using Outlook 1
B Right click-drag no longer creates hyperlinks Using Outlook 2
RookieOne Hyperlinks are not working in Outlook 2013 Using Outlook 1
G Outlook mailmerge images and images hyperlinks Using Outlook 1
J Hyperlinks to batch files with parameters Using Outlook 3
L Hyperlinks Will Not Display Web Page Using Outlook 9
L Create hyperlinks to bookmarks in Outlook 2003 otf file Using Outlook 1
O Hyperlinks from Outlook 2007 Using Outlook 1
O Macro for creating hyperlinks in Outlook 2007 Using Outlook 3
N Unable to Open Hyperlinks in Outlook 2010 Using Outlook 3
P outlook 2007 - custom buttoms with hyperlinks to oft files Outlook VBA and Custom Forms 1
Q Creating hyperlinks Outlook VBA and Custom Forms 4
C Hyperlinks is becoming non-clickable in RTFBody format Outlook VBA and Custom Forms 5
J Outlook 2010 seems to hang when left inactive for a while Using Outlook 1
C Safeguards against accidental deletion / making inactive. BCM (Business Contact Manager) 1

Similar threads