Outlook can't connect to Office 365 at resort hotel

Status
Not open for further replies.

Jennifer Murphy

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
I'm running Office 2007 on a Win XP machine. I have an office 365 account and I also have email account through GoDaddy and others. All of this was working perfectly yesterday when we left for a one-week family event in Sun Valley, Idaho. When we arrived, I set up my computer and got access to the resort (unsecured) wi-fi system. I am able to access the Internet and Outlook is able to send and receive email from my non-365 accounts. But it is unable to access email from mt 365 account.

When I click Send/Receive, it goes through all of the accounts until it gets to 365, then it stalls. In the lower right-hand corner of the status bar at the bottom of the screen, it says "Disconnected" with a little square icon with a red "X" on the left and a down arrow on the right. If I click the down-arrow (or anywhere in that message), I get a pop-up showing some settings.

Can someone tell me what I need to do to get it to work here?

Thanks
 

Jennifer Murphy

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
I was just able to capture this error dialog.I've greyed out the first part of the email address for privacy.
20190818 0814 Outlook 365 server not available.jpg
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
J Connect outlook to office365 exchange _without_ signing in office apps Using Outlook 4
W Cant connect to outlook.com from outlook Using Outlook.com accounts in Outlook 2
T Outlook 2016 cannot connect after transition to Outlook Mail Using Outlook.com accounts in Outlook 4
Diane Poremsky Connect Gmail Calendar to Outlook Using Outlook 0
P Outlook 2007 won't connect Using Outlook 6
G Connect Outlook 2010 to Outlook.com Exchange Server Administration 1
E Outlook cannot connect to your incoming (POP3) e-mail server/Cannot send mess. Using Outlook 0
D Outlook "Trying to Connect" Exchange Server Administration 1
C "Business Contact Manager for Outlook could not connect to db BCM (Business Contact Manager) 1
M How to connect to SQL DB from outlook programmatically? Outlook VBA and Custom Forms 1
K New Computer-Connect Outlook to existing bigpond mail account? BCM (Business Contact Manager) 1
S Connect Outlook Calendar with Hotmail Calendar Using Outlook.com accounts in Outlook 10
J Outlook search bar in Office 2021 Professional Using Outlook 0
J PSA: How to create custom keyboard shortcut for "Paste Unformatted Text" in Outlook on Windows Outlook VBA and Custom Forms 1
C How to fix outlook continuing to prompt fo an Exchange password Using Outlook 0
C Outlook doesn't feel reliable, anymore Using Outlook 5
J Outlook 2016 Trying to get Outlook 2016 to work with Office 365 Using Outlook 0
C Outlook 365 Copy/Save Emails in Folder Outside Outlook to Show Date Sender Recipient Subject in Header Using Outlook 0
U Outlook not responding when trying to print Emails Using Outlook 3
O How to sync (one way) contacts between two Outlook (exchange) accounts? Using Outlook 0
S Sync Outlook (2021) tasks with Microsoft To Do Using Outlook 1
L Duplicate calendar entries in Outlook 365 Using Outlook 4
V Outlook 2021 Can anyone explain why my Outlook views keep changing?! Using Outlook 2
AlphonseG Outlook 365 Outlook Crashes on setting SaveSentMessageFolder Outlook VBA and Custom Forms 5
S Outlook 2021 How to customize colors Outlook 2021 & Office 2021 on PC Using Outlook 2
D Outlook 2007 Recovering E-Mails Using Outlook 0
G Stop Outlook 365 adding meetings to calendar Using Outlook 2
HarvMan Using Emojis in Outlook 365 Using Outlook 3
T Outlook 2019 Not Using Auto Compete After Deletion of 365 Using Outlook 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0
richardwing Outlook 365 VBA to access "Other Actions" menu for incoming emails in outlook Outlook VBA and Custom Forms 0
J Unable to delete folders in Outlook 2019 / Windows Using Outlook 1
K Outlook for Mac problems Using Outlook 0
D Outlook app 2021 & iCloud PST issues Using Outlook 2
M c# vsto Outlook.ApplicationEvents_11_NewMailEx Outlook VBA and Custom Forms 1
J Event/Meeting in Outlook Does Not Align with SharePoint Calendar Using Outlook 5
Christopher M Is it me, or is Outlook 365 BUGGY? Using Outlook 3
U Outlook on the iPhone cannot approve filtered Emails Using Outlook 0
J GoDaddy migrated to Office365 - Outlook Wont Add Account Exchange Server Administration 21
K Outlook 365 After migrating to Outlook 365, some contacts display in emails with prefixes Using Outlook 1
J Outlook Rules VBA Run a Script - Multiple Rules Outlook VBA and Custom Forms 0
Horsepower Cannot delete gmail in iPhone Outlook outbox Using Outlook 1
F Outlook 2019 Outlook 2019 Add and Sync to New computer Comcast server Using Outlook 2
M Understanding Outlook Identities Using Outlook 1
kburrows Outlook or Phone Combining Contacts? Using Outlook 0
P Outlook 2013 search no longer works Using Outlook 2
M Accessing ALL Outlook contact fields Outlook VBA and Custom Forms 3
C Outlook (desktop app for Microsoft365) restarts every time I save my VBA? Using Outlook 0
R MailTips and older Outlook versions Using Outlook 0

Similar threads

Top