Contact list separates some entries that have identical characteristics

G

geistman18

New Member
OS Version(s)
  1. Windows
Outlook version
Outlook 365 64 bit
Email Account
IMAP
Operating system::    Windows 10
Outlook version:     Outlook 365
Email type or host:    Microsoft 365
Using Outlook 365, I am entering contacts in a group with just Full Name, Home Address, File As, email address, and phone number(s). Most of the entries are added to the group without a problem (the "header" at the top says (none): 91 item(s). However, some entries are added to the group under another "header" that also reads (none): 8 item(s). I don't know why they are stored separately; if I select all and try to drag them to the upper group, it does not work. Below is a screenshot of what I am describing (data is redacted). Can anyone tell me why this is happening and what I need to do to merge these two groups together? Thanks in advance.
suspense club outlook.jpg
 
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