Newbie import issues

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christian09

Member
Outlook version
Outlook 2007
Email Account
IMAP
Hi, I imported all contacts from ACT 6.0. Everything was great except the Fax number from ACT imported as the Business phone. I am not sure how this happened. Now that I have 1000 contacts and have assigned tasks to each one, I don't want to put each phone number in manually. I exported my act to excel and everything came out fine. If I were to import them into outlook, is there a way to just import the phone numbers so they correspond to the contact? Are there options when importing like if this company name exists, then put the phone number to business phone, if not do nothing?

thanks
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

christian09

Member
Outlook version
Outlook 2007
Email Account
IMAP
Thank you Diane, will try. One question though, let's say I export all contacts to csv, then make my changes in csv(b/c it is so much easier). Then reimport the fixed csv into outlook. Is there the option to merge contacts, but if there are changes in the csv, then put that info in outlook? The big thing is will it keep the task assigned with the contact when I reimport?

thanks

Steve
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Contact linking may be broken if you import contacts and delete the one that is linked. It can be fixed - but Contact activities may not find everything until its fixed.
 
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