I am trying to retrieve 2 subfolders that are in user's clients mailbox folder in outlook. User recently moved from one computer to a newer one. Previous pc was a windows XP 32 bit using outlook 2007. Her new PC is a Windows 7/32-bit with Outlook 2010. When I last worked with her on this, I was able to retrieve all her clients inbox from the old computer to the new one. Everything went though except 2 folders named Exagen Diagnostics and Digital Vault. I looked over at her user rights on old computer and changed permissions to none just like the rest of the folders that she can see. I could still not migrate the 2 folders to her new outlook. her mailbox folder called clients is a share folders that other users can access in the network through their outlook. Does anyone have any suggestions?