Outlook 2k/2k3 Reply or Forward: Signature image replaced by original sender

Status
Not open for further replies.

Swader

Member
Outlook version
Older version
Email Account
Exchange Server
The problem is that if one of our employees attempts to reply or forward a message from another employee, the image in the signature of the original sender replaces the image in the signature of the replying/forwarding sender.

I have been struggling with this issue for a long time and I usually just resort to telling users not to include their signature in replies or forwards.

Here's the details: We have an Exchange 2007 server. This only appears to happen with Outlook 2000 and Outlook 2003 clients. They are using HTML as the message type, and the signature is a custom HTML signature that has VERY little code in it. Just enough to display a small image which is customized for the employee. Users are not using cached Exchange mode.

Clearing temp files, secure temp files and registry cleaning doesn't change the problem. Renaming the image file in the signature doesn't change anything. Even removing and reinstalling Microsoft office makes no difference. The only time I have seen the problem go away was when we reimaged the computer.

The problem does not immediately occur and in fact many 2000/2003 users don't have any problem. I have not found anything in particular that might be triggering this, updates are pushed out by WSUS so if it was an update I'd think it would have impacted all of them.

I'm really at a loss and before I just hang this on "if signatures on replies and forwards doesn't work right, then don't do it".

TIA
 

Forum Admin

Senior Member
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

The only thing I've seen like this is when the image in the sender's sig is in the securetemp folder and the temp folder is "full" but you say you emptied the temp folder.

Was the signature created in Outlook 2003 or is it an html signature created in an html editor? Signatures can be goofy if outlook doesn't write the HTMl.
 

Swader

Member
Outlook version
Older version
Email Account
Exchange Server
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

Thanks, great question.

I do use custom HTML because recipient email clients were balking at the smart tags that Outlook/Word was putting in the HTML.

Outlook _shouldn't_ have a problem with this code. The code is as simple as this:

Code:
<html 
<body 
<img src="signature.jpg" 
</body 
</html>

It's worked fine for years and still works fine on many Outlook 2000 and 2003 machines but at some point they go haywire and the problem I describe starts happening. I feel like I'm taking crazy pills!
 

Forum Admin

Senior Member
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

It's been awhile since I used Outlook 2003 and 2002 but i thought you could turn smart tags off. Test on one system - try going into the Signature editor and open the signature then save it - Outlook will rewrite the html.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
D Starting Outlook 2K3 without e-mail support Using Outlook 4
B Outlook 2k3 with Exchange: Browsing Sent items without downloading? Using Outlook 2
B Seeking help with Outlook rule Using Outlook 0
N Can't create NEW GROUP and add/remove a member from existing Group in Outlook Using Outlook 1
P Outlook tasks keeps changing (updating) dates that I type Using Outlook 2
M I cant send emails via Outlook in my W10 PC. Using Outlook 3
A Outlook Reminders not populating for certain events Using Outlook 2
O Moving "tasks" to inbox in Outlook 2016 Using Outlook 1
S HTML Code Embedded in String Within Open Outlook Email Preventing Replace(Application.ActiveInspector.CurrentItem.HTMLBody From Working Outlook VBA and Custom Forms 4
e_a_g_l_e_p_i Can emails from Gmail be deleted when they are downloaded to Outlook 2010 Using Outlook 1
cbufacchi Outlook 365 Populate custom Outlook Appoint form Outlook VBA and Custom Forms 2
Z Remove GMAIL IMAP account from Outlook 2016 Using Outlook 2
D Wrong email address in Outlook 2003 "From" tab in new outgoing emails Using Outlook 4
B Outlook 365 Populate Outlook Task UDFs from a UDF text string Outlook VBA and Custom Forms 2
witzker Outlook 2019 Pls. add a Prefix for OUTLOOK 2019 here Using Outlook 1
H Outlook 2019 intermittent search results Using Outlook 0
hstein POP3 latest Outlook Using Outlook 0
V Outlook 2003 and Windows 11 Using Outlook 4
J How to import many msg into different public folders in Outlook Outlook VBA and Custom Forms 7
I Outlook for Mac 2019 using on desktop and laptop IMAP on both need help with folders Using Outlook 1
A Reminder duplication Outlook and Outlook.com Using Outlook.com accounts in Outlook 5
F Moving Outlook to new PC Using Outlook 0
mll persistently customise columns in outlook advanced search Using Outlook 3
Ken Pascoe Outlook Categories Quick List Using Outlook 0
M All fonts in Outlook emails display with exaggerated character spacing Using Outlook 3
talla Can't open Outlook Item. Using Outlook 0
C Can't Locate an Unread Message in my Outlook view pane Using Outlook 0
C Outlook 2007 Removing then adding account restores junk email processing Using Outlook 0
P Importing other e-mail accounts into Outlook Using Outlook 1
J Read Outlook Form fields Outlook VBA and Custom Forms 3
B Inconsistent handling of message read/unread status by Outlook Using Outlook 3
R Rogue Outlook Rule ? Using Outlook 2
S vba outlook search string with special characters Outlook VBA and Custom Forms 1
F Wishlist Outlook suddenly began synchronizing deleted items every time I delete a single email. Using Outlook 2
U Outlook 2019 VBA run-time error 424 Outlook VBA and Custom Forms 2
K Outlook 2019 Randomly Disconnecting from Gmail Servers Using Outlook 8
P Outlook calendar and contacts sync problem-outlook disconnects Using Outlook.com accounts in Outlook 2
HarvMan Toggle between calendar and email in Outlook 365 Using Outlook 12
V Outlook error 500 Using Outlook 2
F Email being marked as Spam by Gmail and not being visible in Outlook Using Outlook 5
S Mac Outlook 365 Questions Using Outlook 1
M Outlook calendar is missing Using Outlook 2
G Save and Rename Outlook Email Attachments Outlook VBA and Custom Forms 0
G Trigger script without restaring outlook Outlook VBA and Custom Forms 7
T Have you written an articles about Outlook? Using Outlook 3
V Compound IF, OR, AND in Outlook form Outlook VBA and Custom Forms 4
A Any way to make Outlook Calendar invitations look right to Gmail/Google Calendar users? Using Outlook 3
R Outlook 365 update sets delete from server flag Using Outlook 1
M How to setup outlook after importing old account information - Entering email account info creates with "(1)" after the account! Using Outlook 1
P Prevent Outlook 2016 from using DASL filter Using Outlook 4

Similar threads

Top