Outlook 2k/2k3 Reply or Forward: Signature image replaced by original sender

Status
Not open for further replies.

Swader

Member
Outlook version
Older version
Email Account
Exchange Server
The problem is that if one of our employees attempts to reply or forward a message from another employee, the image in the signature of the original sender replaces the image in the signature of the replying/forwarding sender.

I have been struggling with this issue for a long time and I usually just resort to telling users not to include their signature in replies or forwards.

Here's the details: We have an Exchange 2007 server. This only appears to happen with Outlook 2000 and Outlook 2003 clients. They are using HTML as the message type, and the signature is a custom HTML signature that has VERY little code in it. Just enough to display a small image which is customized for the employee. Users are not using cached Exchange mode.

Clearing temp files, secure temp files and registry cleaning doesn't change the problem. Renaming the image file in the signature doesn't change anything. Even removing and reinstalling Microsoft office makes no difference. The only time I have seen the problem go away was when we reimaged the computer.

The problem does not immediately occur and in fact many 2000/2003 users don't have any problem. I have not found anything in particular that might be triggering this, updates are pushed out by WSUS so if it was an update I'd think it would have impacted all of them.

I'm really at a loss and before I just hang this on "if signatures on replies and forwards doesn't work right, then don't do it".

TIA
 

Forum Admin

Senior Member
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

The only thing I've seen like this is when the image in the sender's sig is in the securetemp folder and the temp folder is "full" but you say you emptied the temp folder.

Was the signature created in Outlook 2003 or is it an html signature created in an html editor? Signatures can be goofy if outlook doesn't write the HTMl.
 

Swader

Member
Outlook version
Older version
Email Account
Exchange Server
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

Thanks, great question.

I do use custom HTML because recipient email clients were balking at the smart tags that Outlook/Word was putting in the HTML.

Outlook _shouldn't_ have a problem with this code. The code is as simple as this:

Code:
<html 
<body 
<img src="signature.jpg" 
</body 
</html>

It's worked fine for years and still works fine on many Outlook 2000 and 2003 machines but at some point they go haywire and the problem I describe starts happening. I feel like I'm taking crazy pills!
 

Forum Admin

Senior Member
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

It's been awhile since I used Outlook 2003 and 2002 but i thought you could turn smart tags off. Test on one system - try going into the Signature editor and open the signature then save it - Outlook will rewrite the html.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
D Starting Outlook 2K3 without e-mail support Using Outlook 4
B Outlook 2k3 with Exchange: Browsing Sent items without downloading? Using Outlook 2
J Outlook 2016 Can't display some embedded HTML images in Outlook 2016 Using Outlook 0
J Outlook EAS protocol version Using Outlook 1
N Outlook 2021 'Run Script" Rules? Outlook VBA and Custom Forms 4
C Why does Outlook (desktop) 365 for Windows keep making me input my passwords? Using Outlook 8
P Comcast IMAP broken but their second level support said to call "the Outlook company" Using Outlook 4
bdsermons Outlook 365 command button in outlook form Outlook VBA and Custom Forms 4
B iCloud telling me my Outlook is not supported Using Outlook 2
cheapfaremart Which outlook version is best? Using Outlook 0
T Outlook 2021 Cannot open attachments Outlook DeskTop 2021 Using Outlook 0
M Outlook settings will not accept a password Using Outlook 9
C Outlook FROM ADDRESS -Outlook.com and Android Using Outlook 1
E Outlook 365 Outlook/VBA Outlook VBA and Custom Forms 11
O How to find and replace a word in Outlook-Agenda-Subject and Message? Using Outlook 0
gproston Why doesn't Outlook remember indexing? Using Outlook 1
X Open Hyperlinks in an Outlook Email Message (Help with Diane's solution) Outlook VBA and Custom Forms 3
J Outlook 2003 .pst Will Not Restore Completely to Outlook 2019 Using Outlook 5
R Outlook Logging Using Outlook 6
e_a_g_l_e_p_i Email notifications changed with Outlook 2021 Using Outlook 8
Y Disable Microsoft Outlook Test Message Using Outlook 5
J Outlook 365 Outlook 2016/365 Contacts Lose Info when Favorited to the To-Do Bar Using Outlook 2
Commodore Are newer versions of Outlook still "less secure" to Google? Using Outlook 22
Commodore Any way to create "from-only" account on Outlook 2021? Using Outlook 1
Z Outlook.com OST Stopped working without explanation Using Outlook.com accounts in Outlook 3
glnz How to retrieve or redo Verizon.net email password without affecting Outlook connection? Using Outlook 1
S New Outlook Appointment - Select All Body Text and Change Font and Size Outlook VBA and Custom Forms 1
V Outlook 2021 Outlook-2021 (64-bit) and iCloud-for-Windows v13.0 - It Works Good. Using Outlook 9
O Outlook 365 - Gmail and Outlook: how to force Outlook to start up in Gmail? Using Outlook 2
M Seeking PDF Recommendation for Outlook that retains links Using Outlook 7
J SCANPST errors Outlook PST repair? Using Outlook 1
L did MS ever add way to text via Outlook Using Outlook 5
M Outlook 365 refuses to send email Using Outlook 1
P How can I stop Outlook 365 duplicating the posts? Using Outlook 2
P How to add a column named categories when searching in Outlook Using Outlook 0
J VBA for outlook to compare and sync between calendar Outlook VBA and Custom Forms 1
D Outlook 2003 Mail Fails Using Outlook 1
K Closing external IMAP email... Outlook 2013 Using Outlook 0
A force outlook to default to MY calendar Using Outlook 3
E Outlook VBA change GetDefaultFolder dynamically Outlook VBA and Custom Forms 6
Owl Export Outlook PDF Attachment as JPG? Outlook VBA and Custom Forms 3
B Seeking help with Outlook rule Using Outlook 2
N Can't create NEW GROUP and add/remove a member from existing Group in Outlook Using Outlook 1
P Outlook tasks keeps changing (updating) dates that I type Using Outlook 2
M I cant send emails via Outlook in my W10 PC. Using Outlook 3
A Outlook Reminders not populating for certain events Using Outlook 2
O Moving "tasks" to inbox in Outlook 2016 Using Outlook 1
S HTML Code Embedded in String Within Open Outlook Email Preventing Replace(Application.ActiveInspector.CurrentItem.HTMLBody From Working Outlook VBA and Custom Forms 4
e_a_g_l_e_p_i Can emails from Gmail be deleted when they are downloaded to Outlook 2010 Using Outlook 1
cbufacchi Outlook 365 Populate custom Outlook Appoint form Outlook VBA and Custom Forms 2

Similar threads

Top