Outlook 2k/2k3 Reply or Forward: Signature image replaced by original sender

Status
Not open for further replies.

Swader

Member
Outlook version
Older version
Email Account
Exchange Server
The problem is that if one of our employees attempts to reply or forward a message from another employee, the image in the signature of the original sender replaces the image in the signature of the replying/forwarding sender.

I have been struggling with this issue for a long time and I usually just resort to telling users not to include their signature in replies or forwards.

Here's the details: We have an Exchange 2007 server. This only appears to happen with Outlook 2000 and Outlook 2003 clients. They are using HTML as the message type, and the signature is a custom HTML signature that has VERY little code in it. Just enough to display a small image which is customized for the employee. Users are not using cached Exchange mode.

Clearing temp files, secure temp files and registry cleaning doesn't change the problem. Renaming the image file in the signature doesn't change anything. Even removing and reinstalling Microsoft office makes no difference. The only time I have seen the problem go away was when we reimaged the computer.

The problem does not immediately occur and in fact many 2000/2003 users don't have any problem. I have not found anything in particular that might be triggering this, updates are pushed out by WSUS so if it was an update I'd think it would have impacted all of them.

I'm really at a loss and before I just hang this on "if signatures on replies and forwards doesn't work right, then don't do it".

TIA
 

Forum Admin

Senior Member
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

The only thing I've seen like this is when the image in the sender's sig is in the securetemp folder and the temp folder is "full" but you say you emptied the temp folder.

Was the signature created in Outlook 2003 or is it an html signature created in an html editor? Signatures can be goofy if outlook doesn't write the HTMl.
 

Swader

Member
Outlook version
Older version
Email Account
Exchange Server
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

Thanks, great question.

I do use custom HTML because recipient email clients were balking at the smart tags that Outlook/Word was putting in the HTML.

Outlook _shouldn't_ have a problem with this code. The code is as simple as this:

Code:
<html 
<body 
<img src="signature.jpg" 
</body 
</html>

It's worked fine for years and still works fine on many Outlook 2000 and 2003 machines but at some point they go haywire and the problem I describe starts happening. I feel like I'm taking crazy pills!
 

Forum Admin

Senior Member
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

It's been awhile since I used Outlook 2003 and 2002 but i thought you could turn smart tags off. Test on one system - try going into the Signature editor and open the signature then save it - Outlook will rewrite the html.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
D Starting Outlook 2K3 without e-mail support Using Outlook 4
B Outlook 2k3 with Exchange: Browsing Sent items without downloading? Using Outlook 2
J GoDaddy migrated to Office365 - Outlook Wont Add Account Exchange Server Administration 10
K Outlook 365 After migrating to Outlook 365, some contacts display in emails with prefixes Using Outlook 0
J Outlook Rules VBA Run a Script - Multiple Rules Outlook VBA and Custom Forms 0
Horsepower Cannot delete gmail in iPhone Outlook outbox Using Outlook 1
F Outlook 2019 Outlook 2019 Add and Sync to New computer Comcast server Using Outlook 2
M Understanding Outlook Identities Using Outlook 1
kburrows Outlook or Phone Combining Contacts? Using Outlook 0
P Outlook 2013 search no longer works Using Outlook 1
M Accessing ALL Outlook contact fields Outlook VBA and Custom Forms 3
C Outlook (desktop app for Microsoft365) restarts every time I save my VBA? Using Outlook 0
R MailTips and older Outlook versions Using Outlook 0
A iCloud Outlook Add In is causing Outlook 2021 to crash and got disabled Using Outlook 4
C How to import Outlook calendar? Using Outlook 0
HarvMan Outlook 365 loses "outlook.com" exchange server settings Using Outlook 1
HarvMan Outlook.com Account Using Outlook 3
D Office 365 Outlook desktop app prompts for all account passwords on startup Using Outlook 6
D Alerts in outlook Using Outlook 1
richardwing Auto forward email that is moves into a specific outlook folder Outlook VBA and Custom Forms 5
L Recommendations for Utility to Backup Outlook 365 Account Settings Using Outlook 2
J Recommendations for Outlook Duplicate Email Remover Using Outlook 6
O Outlook - How to embed font ? (If at all possible) Using Outlook 2
Z New minimum Outlook for Windows version requirements for Microsoft 365/Exchange Online Using Outlook.com accounts in Outlook 16
T How to configure Outlook for two users on a single Windows account Using Outlook 3
R Outlook 2021 Having problem setting up outlook 2021 with windows 11. I have 3 gmail accounts and I want the 3 gmail, emails to merge into the same outlook input. Using Outlook.com accounts in Outlook 0
e_a_g_l_e_p_i Outlook 2021 all appointments not showing in calendar Using Outlook 2
S Outlook 365 Can I change the possible range of highlighting colours when writing an Outlook email? Using Outlook 1
B Outlook 213 keeps crashing. I just found out there are DMP files. How can I tell Why? Using Outlook 2
H Outlook 2016 related mails in outlook Outlook VBA and Custom Forms 13
S Outlook 2021 Can you make emails from 3 word domains "safe" by entering top 2 word domain into Safe List in Outlook? Using Outlook 1
@ Outlook Using Outlook 2
kburrows Outlook 365 - Ribbon Customizations Disappear Using Outlook 0
D Wishlist How to use 'app password' in Outlook 2003 after Google pulled plug on "less secure apps" Using Outlook 2
L Restoring Outlook from backup pst file Using Outlook 5
e_a_g_l_e_p_i Kernel Outlook .pst viewer Using Outlook 3
L Outlook 365 Outlook not working on linux how to solve it Using Outlook.com accounts in Outlook 0
T Outlook 2019 Using Gmail aliases in Outlook Using Outlook 6
S Activities in Outlook Outlook VBA and Custom Forms 3
S ios outlook Using Outlook.com accounts in Outlook 0
W Transfer Outlook 2016 autocomplete file to Outlook 2007 Using Outlook 1
V iCloud calendar problems, Outlook shuts down immediately Using Outlook 2
S Outlook Macro for [Date][Subject] Using Outlook 1
E Outlook - Macro - send list of Tasks which are not finished Outlook VBA and Custom Forms 3
E Outlook - eliminate same adresses from to, and bc line Outlook VBA and Custom Forms 0
R How to force Outlook to use plain text in notes for Contacts? Using Outlook 1
G Outlook Express (DBX) to Outlook (PST) Conversion Software Wanted Using Outlook 1
J Outlook 2016 Can't display some embedded HTML images in Outlook 2016 Using Outlook 2
J Outlook EAS protocol version Using Outlook 1
N Outlook 2021 'Run Script" Rules? Outlook VBA and Custom Forms 4

Similar threads

Top