Outlook 2k/2k3 Reply or Forward: Signature image replaced by original sender

Status
Not open for further replies.
S

Swader

Member
Outlook version
Older version
Email Account
Exchange Server
The problem is that if one of our employees attempts to reply or forward a message from another employee, the image in the signature of the original sender replaces the image in the signature of the replying/forwarding sender.

I have been struggling with this issue for a long time and I usually just resort to telling users not to include their signature in replies or forwards.

Here's the details: We have an Exchange 2007 server. This only appears to happen with Outlook 2000 and Outlook 2003 clients. They are using HTML as the message type, and the signature is a custom HTML signature that has VERY little code in it. Just enough to display a small image which is customized for the employee. Users are not using cached Exchange mode.

Clearing temp files, secure temp files and registry cleaning doesn't change the problem. Renaming the image file in the signature doesn't change anything. Even removing and reinstalling Microsoft office makes no difference. The only time I have seen the problem go away was when we reimaged the computer.

The problem does not immediately occur and in fact many 2000/2003 users don't have any problem. I have not found anything in particular that might be triggering this, updates are pushed out by WSUS so if it was an update I'd think it would have impacted all of them.

I'm really at a loss and before I just hang this on "if signatures on replies and forwards doesn't work right, then don't do it".

TIA
 
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

The only thing I've seen like this is when the image in the sender's sig is in the securetemp folder and the temp folder is "full" but you say you emptied the temp folder.

Was the signature created in Outlook 2003 or is it an html signature created in an html editor? Signatures can be goofy if outlook doesn't write the HTMl.
 
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

Thanks, great question.

I do use custom HTML because recipient email clients were balking at the smart tags that Outlook/Word was putting in the HTML.

Outlook _shouldn't_ have a problem with this code. The code is as simple as this:

Code: 
<html 
<body 
<img src="signature.jpg" 
</body 
</html>

It's worked fine for years and still works fine on many Outlook 2000 and 2003 machines but at some point they go haywire and the problem I describe starts happening. I feel like I'm taking crazy pills!
 
Re: Outlook 2k/2k3 Reply or Forward: Signature image replaced by original send

It's been awhile since I used Outlook 2003 and 2002 but i thought you could turn smart tags off. Test on one system - try going into the Signature editor and open the signature then save it - Outlook will rewrite the html.
 
Status
Not open for further replies.
< Macro to create a new contact, 2 appointments, and a task | Outlook 2010 - email address disappears when setting up new contact >
Similar threads
Thread starter Title Forum Replies Date
D Starting Outlook 2K3 without e-mail support Using Outlook 4
B Outlook 2k3 with Exchange: Browsing Sent items without downloading? Using Outlook 2
T What is the best way of using the Classic Outlook client to change my email address? Using Outlook 1
T Creating a second email account on an Outlook client Using Outlook 2
Daviddavidsonz How to Schedule Emails in Microsoft Outlook Using Outlook 0
S Rule not running in Outlook Classic unless... Using Outlook 9
J column with actual email address in Outlook Classic Using Outlook 2
S Not receving all email since converting from Outlook 2007 to Outlook Classic Using Outlook 3
Rupert Dragwater Outlook 365 taking too long to synchronize each time email is being checked Using Outlook 17
Hornblower409 Outlook VBA Code Example - Unified inbox in Outlook Classic Outlook VBA and Custom Forms 5
J Need replacement for iTunes to locally (USB) sync. iPhone 17 to Classic Outlook 2024 Using Outlook 4
Thomas Fast Best way to manage incoming customer emails automatically in Outlook? Using Outlook 1
I Outlook 2024 Windows 11 Gmail - sudden log in problems Using Outlook 13
S Outlook Classic on 2024 Using Outlook 10
L Fresh Install of Windows 11, saved previous image, how to retrieve Outlook Contacts Using Outlook 10
C Can't Use Custom Contact form in Outlook Classic since early January 2026 Outlook VBA and Custom Forms 7
e_a_g_l_e_p_i Need help updating email in Outlook 2021 Using Outlook 10
V Outlook spam filter misbehaving Using Outlook 9
L what are the downsides of running both classic and new outlook on same win 11 pc? Using Outlook 2
P Preventing permanent deletions in Outlook on the Web Using Outlook 0
L any trick to embedding images in new outlook and outlook on the web contacts? Using Outlook 4
L new outlook contacts searching Using Outlook 5
R Outlook 2010 Outlook 2010 migration question Using Outlook 2
W New Outlook PEOPLE blank Using Outlook 6
C New Outlook issues with Gmail, particularly labels/folders Using Outlook 3
E What is the next workaround for macro in New Outlook 1.2025.1111.100 Outlook VBA and Custom Forms 3
E Need to digitally sign macro but VBA\Outlook crash Outlook VBA and Custom Forms 4
P Outlook 2003 no longer opens "without" Folder List Showing in Navigation Pane Using Outlook 2
Hornblower409 Outlook 2010 - Never ending update Using Outlook 0
V Outlook created new profile? Using Outlook 1
J Outlook inbox question Using Outlook 4
T How to Add AT&T Contacts to Outlook 365 Using Outlook 5
F Outlook 2021 outlook on iPhone Using Outlook 1
F Outlook 2021 Outlook on iPhone asks for password Using Outlook 0
P ics calendar entries suddenly open up new Outlook Using Outlook 3
P Outlook "forgets" password until system rebooted Using Outlook 2
N Why does Outlook keeping adding to the email address I have in my notes portion of a contact? Using Outlook 2
M Anyone integrated AI website builders with Outlook for automated client communications? Using Outlook 4
V Gmail in Outlook Using Outlook 2
T Where has the Copilot icon gone in my Outlook desktop client? Using Outlook 10
P New way by Microsoft to get people to use the new Outlook Using Outlook 4
C How to keep emails in account in Outlook after closing the IMAP account Using Outlook 1
cymumtaz IMAP calendars in New Outlook Using Outlook 5
T Constantly Have To Log In To Outlook On The Web Using Outlook.com accounts in Outlook 2
T Cannot Find Outlook Noted On Android Using Outlook 4
O Outlook 2024 not showing that messages are replied to or forwarded Using Outlook 3
C Outlook 365 send/receive takes FOREVER - as in 40 minutes Using Outlook 7
I Outlook 2024 LTSC syncing with iCloud calendar - can only make appt. in iCloud Using Outlook 2
Kika Melo Outlook ribbon customisations do not 'stick' Using Outlook 12
J IMAP Folders Confusion in Windows Classic Outlook Using Outlook 1

Similar threads

Back
Top