Customizing Outlook 2010 with Email Address

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J

Jatinder

Member
Outlook version
Email Account
Exchange Server 2013
Hello

Please find the attached image. What concerns me is the part highlighted in red at the top of the screenshot.
When a client opens Outlook, their email address appears here, in the form of: Inbox - User@address.

Recently, we gave users a seconds SMTP address which we would liek to be shown at this page rather than the old one (which is currenty showing)

Is there anyway this can be done?

Many thanks
 

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Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You set the new SMTP address as the default and they are using it to log into the mailbox? You'll need to make a new profile or edit the account display name to change it.

In Outlook 2007, go to Tools, Accounts, double click on the account then More Settings. Try changing the name on the first tab.

If my memory is correct, it's the same steps as for POP3 accounts in this article:
http://www.slipstick.com/outlook/config/rename-email-accounts-data-files-folder-list/
 
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