Outlook with MDaemon Connectivity Issue

Status
Not open for further replies.

KPP-IT629

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Hello,
Here is to hoping for any kind of help for a user with unresponsive email that we have tried everything for. I am hoping someone sees something in this scenario that I have missed. Thanks for any help that can be provided.


User System Statistics
Msg count 15484
Disk Space 1475043
Using Microsoft Office Outlook 2010


User reported issues of Outlook not responding multiple times and only solution is task manager dirty shutdown.

Inbox >300 emails
Deleted >2500 emails
Contacts>5000
Calendar>1000



Server System Statistics
MDaemon Server (32-bit): v15.0.1
Registered / PRO / 250 users

MDaemon Server (32-bit):
SMTP/POP/IMAP server: v15.0.1
SecurityPlus for MDaemon:
AV overall system: v4.5.0
Outlook Connector for MDaemon:
Plugin: v3.0.0
Remote Administration Server:
HTTP server: v15.0.1


Changes, tests and rabbit hole


Computer
New Machine rebuilt Outlook fresh install of Office and Connecter


Physical Office
Moved to second RJ45 in same office
Moved to a third RJ45 outside of office to next office


Switches
Changed location of Switch port on same switch
Changed location of Switch port on different switch


Patch Panel
Changed location of Patch Panel connection to switch


Ping Tests
Pings to Mail Server within expectations
Pings to Domain Controller within expectations
Pings to Application Server and File Storage within expectations
Pings to Outside Address within expectations

Network Tests
No Lag in Application Server and File Storage requests

Email
Open large email <2MB and system will take up to 15 seconds to display
Close email and reopen instantaneous.
Close Outlook and Open same message will take up to 15 seconds to display

Once message is trying to open like the <2MB and system will take up to 15 seconds to display if you click anywhere inside Outlook –causes not responding error and crash.


This crash might need a full system reboot before it will open again.

Thought?
 

KPP-IT629

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Great question yes the mail file is in location:
C:\Users\username\AppData\Local\Microsoft\Outlook.
Today we also ran SCANPST.exe on the file.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
In the "other" outlook folder, in %appdata%\microsoft\outlook - delete the srs and outlprnt file. A corrupt SRS can cause crashes, usually on send and receive. Ah, and if send and receive is set belong 5 minutes, raise to at least 5 minutes, 8 to 10 min is better. A corrupt OTM (macros) file can cause outlook to crash, usually on start up but it depends on the macros too.
 

swaatijain

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
There are lot of issues and difficulties when you connect MDaemon with Outlook. If you are supposed to go with manual process then it’s going to very tough, rather than go with manual process I would suggest you to use third party MDaemon to PST Tool. Read this for more details.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
KurtLass Opening Graphics Attachments in Outlook 2021 Using Outlook 0
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
B Outlook config download Outlook VBA and Custom Forms 1
M Short term workaround for when Outlook searching stopped functioning Using Outlook 0
D Outlook 2016 Creating an outlook Macro to select and approve Outlook VBA and Custom Forms 0
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
BartH VBA no longer working in Outlook Outlook VBA and Custom Forms 1
L Synch Outlook 365 calendar with iPhone Using Outlook 0
W Can vba(for outlook) do these 2 things or not? Outlook VBA and Custom Forms 2
S Outlook 2016 and Acrobat PDFMaker Office COM Addin Using Outlook 0
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
M Outlook 365 Rename Outlook Priority Using Outlook 3
R Outlook 2019 accesses POP3 but says its offline (because of IMAP servers?) Using Outlook 0
R Outlook Working off line Using Outlook 0
D Outlook 365 Custom forms field limit? Outlook VBA and Custom Forms 4
W Outlook 2016 MSI - Possible to make work with O365 modern Auth & Win7? Using Outlook 4
T Outlook roaming signatures Using Outlook 4
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
J Outlook search bar in Office 2021 Professional Using Outlook 1
J PSA: How to create custom keyboard shortcut for "Paste Unformatted Text" in Outlook on Windows Outlook VBA and Custom Forms 1
C How to fix outlook continuing to prompt fo an Exchange password Using Outlook 0
C Outlook doesn't feel reliable, anymore Using Outlook 5
J Outlook 2016 Trying to get Outlook 2016 to work with Office 365 Using Outlook 0
C Outlook 365 Copy/Save Emails in Folder Outside Outlook to Show Date Sender Recipient Subject in Header Using Outlook 0
U Outlook not responding when trying to print Emails Using Outlook 5
O How to sync (one way) contacts between two Outlook (exchange) accounts? Using Outlook 0
S Sync Outlook (2021) tasks with Microsoft To Do Using Outlook 1
L Duplicate calendar entries in Outlook 365 Using Outlook 4
V Outlook 2021 Can anyone explain why my Outlook views keep changing?! Using Outlook 2
AlphonseG Outlook 365 Outlook Crashes on setting SaveSentMessageFolder Outlook VBA and Custom Forms 5
S Outlook 2021 How to customize colors Outlook 2021 & Office 2021 on PC Using Outlook 2
D Outlook 2007 Recovering E-Mails Using Outlook 0
G Stop Outlook 365 adding meetings to calendar Using Outlook 2
HarvMan Using Emojis in Outlook 365 Using Outlook 3
T Outlook 2019 Not Using Auto Compete After Deletion of 365 Using Outlook 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0
richardwing Outlook 365 VBA to access "Other Actions" menu for incoming emails in outlook Outlook VBA and Custom Forms 0
J Unable to delete folders in Outlook 2019 / Windows Using Outlook 1
K Outlook for Mac problems Using Outlook 0
D Outlook app 2021 & iCloud PST issues Using Outlook 2
M c# vsto Outlook.ApplicationEvents_11_NewMailEx Outlook VBA and Custom Forms 1
J Event/Meeting in Outlook Does Not Align with SharePoint Calendar Using Outlook 5
Christopher M Is it me, or is Outlook 365 BUGGY? Using Outlook 3
U Outlook on the iPhone cannot approve filtered Emails Using Outlook 0
J GoDaddy migrated to Office365 - Outlook Wont Add Account Exchange Server Administration 21
K Outlook 365 After migrating to Outlook 365, some contacts display in emails with prefixes Using Outlook 0
J Outlook Rules VBA Run a Script - Multiple Rules Outlook VBA and Custom Forms 0
Horsepower Cannot delete gmail in iPhone Outlook outbox Using Outlook 1
F Outlook 2019 Outlook 2019 Add and Sync to New computer Comcast server Using Outlook 2

Similar threads

Top