Why are some email automatically going to "archive"

Len Raphael

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
had this problem for years.

Office365 cloud and local "current" Outlook

There are no rules local or on cloud moving anything to archive.

Way too many important emails going to the archive folder for this to be user accidentally doing this on Win 11 pc or on Iphone.
 
The main reason I removed my website is that offers tour packages from Outlook to another one. When I get an email from my client it moves to archives automatically and I get late in replying.
 
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