Final Reminder - Microsoft Responds to the Evolution of Community

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nntp@microsoft.com

Microsoft Office Evolves Community as Part of Office 2010 Launch:

As you know, this is a big year for Microsoft as we are launching the latest

version of Office. Office 2010 is all about making it easy for you to get

and use Office on your terms. Office 2010 lets you work from the office,

from home, or at school across the PC, the Phone, and the Browser. You

can purchase Office 2010 from retail, from our OEM manufactures when you

purchase a new PC, or get it direct from Microsoft, faster than ever via a

new software delivery mechanism called Click-To-Run.

And, we're working hard to provide you the customer support you want, when

you want it. We are offering 1-year of technical support included in our

Office Professional 2010 SKU. We are expanding and improving our community

to provide free, 24/7 support. The details of this evolution are outlined

below, but suffice it to say, we're really excited about this as it aligns

with our Office 2010 vision of Office on your terms

What is Happening?

This message is to inform you that Microsoft will soon begin discontinuing

newsgroups and transitioning users to Microsoft forums.

Why?

As you may know, newsgroups have existed for many years now; however, the

traffic in the Microsoft newsgroups has been steadily decreasing for the

past several years while customers and participants are increasingly finding

solutions in the forums on Microsoft properties and third party sites. This

move will unify the customer experience, centralize content, make it easier

for active contributors to retain their influence, mitigate redundancies and

make the content easier to find by customers and search engines through

improved indexing. Additionally, forums offer a better user and spam

management platform that will improve customer satisfaction by encouraging a

healthy discussion in a clean community space. To this end, Microsoft will

begin to progressively shift available resources to the forums technology

and discontinue support for newsgroups.

In addition to offering a compelling online browser experience, for those

users who prefer to use an NNTP (newsgroup) reader to participate in the

newsgroups community, we have developed a solution called the NNTP Bridge

which allows a user to connect a variety of supported NNTP readers to the

forums they would like to participate in and continue having the NTTP reader

functionality. You can find instructions on how to download and set up the

NNTP Bridge here: http://connect.microsoft.com/MicrosoftForums/

When will this Happen?

Effective June 1, 2010 this newsgroup will be closed.

Where Should I go with the Closure of this Newsgroup?

Microsoft has a large selection of forums, many of which cover either the

same or closely related technologies to the ones found in the newsgroups.

The forums have seen amazing growth and are an excellent place to continue

the discussion. We recommend that you start with: http://social.answers.microsoft.com/Forums/en-US/officeprog/threads

Should you want to visit the other Microsoft Forums, please go to

http://www.microsoft.com/communities/forums/default.mspx

Who Should I Contact with any Questions?

Send any questions about the process, recommended forums and timing to

NNTP@microsoft.com
 
Except they discourage questions about shared addins and unmanaged addins :(

"Sue Mosher [MVP]" <suemvp@gmail.com> wrote in message

news:1B055F22-EBB4-4BC5-9480-6467DC192255@microsoft.com...
> A better forum for Outlook add-in questions would be the VSTO forum at
> http://social.msdn.microsoft.com/Forums/en-US/vsto/threads/
> > Sue Mosher
> > > >
 
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