Messages in Outbox reminder is wrong

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Marjorie

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
When I exist Outlook 2013 I get the reminder that I have unsent messages in the outbox and do I really want to exit without sending. there are NO messages in the outbox, not even any blank messages--nothing at all. How do I fix this? Thank you. ;)
 

Marjorie

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
Hi Diane - I could not get past the 1st step. After downloading the tool and clicking on "session menu" I chose "logon" but did not have "logon & display store table." Only had LOGON, advanced logon, & MAPI initialization." I clicked advanced logon and under that was "Logon only (does not display stores)" & "logon with flags."
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I hate it when they change the dialogs.:)

Choose logon - that will either bring up the choose profile dialog or log you on to the profile (even if outlook is already open).
 

Marjorie

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
Thank you. Don't think read receipt is the issue.
 

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