Hi All,
I don't know how often this happens, as I don't have a way to monitor it (apart from manually checking).
Sometimes messages that are sent, do not end up in the sent items folder in Outlook.
I am using Outlook 2016 (Version 2104 Click-To-Run). POP settings. No recent settings changes).
A couple of days ago, I noticed that messages sent on that day were not in the sent items folder (or anywhere to be found).
I know these were being sent successfully, as some were being replied to.
I figured this may have been due to the number of messages in the main .pst folder (outlook.pst) being too large, so I removed a few years, and also as a precaution, I created a new outlook.pst file, and then copied the messages from the old outlook.pst file to this, and then made the new outlook.pst file the default.
Things seemed to be working after that, however, a message I sent this morning (again it was sent successfully, as it was replied to), has not appeared in the sent items folder. Other messages sent after this one are appearing in sent items OK.
I am not quite sure what to do. At this point it seems to be an intermittent issue.
The fact that it is happening at all is a concern, as one never knows when they will need to refer to a sent message.
There are no Rules setup effecting this (and when the new outlook.pst file was created, existing rules were lost in any case).
Any help, suggestions welcomed.
I don't know how often this happens, as I don't have a way to monitor it (apart from manually checking).
Sometimes messages that are sent, do not end up in the sent items folder in Outlook.
I am using Outlook 2016 (Version 2104 Click-To-Run). POP settings. No recent settings changes).
A couple of days ago, I noticed that messages sent on that day were not in the sent items folder (or anywhere to be found).
I know these were being sent successfully, as some were being replied to.
I figured this may have been due to the number of messages in the main .pst folder (outlook.pst) being too large, so I removed a few years, and also as a precaution, I created a new outlook.pst file, and then copied the messages from the old outlook.pst file to this, and then made the new outlook.pst file the default.
Things seemed to be working after that, however, a message I sent this morning (again it was sent successfully, as it was replied to), has not appeared in the sent items folder. Other messages sent after this one are appearing in sent items OK.
I am not quite sure what to do. At this point it seems to be an intermittent issue.
The fact that it is happening at all is a concern, as one never knows when they will need to refer to a sent message.
There are no Rules setup effecting this (and when the new outlook.pst file was created, existing rules were lost in any case).
Any help, suggestions welcomed.