Why doesn't outlook use "Normal" style for new messages?

rsbrux

Member
Outlook version
Outlook 2019 64-bit
Email Account
IMAP
For at least 5 years now, Outlook's formatting of new messages has irritated me. By default it sets paragraph spacing to "Auto" (both before and after) which results in whitespace equal to a full line between each paragraph. Many posts on the web claim that one can control Outlook's default format in new messages through its "Normal" style, but this is *not* the case. My "Normal" style in Outlook has paragraph spacing set to "0 pt" before and after, and changes what I have writeen in new messages accordingly when I apply it. How can I get Outlook to respect my wishes for default message format?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It's working here. :) Try changing the default style. Click on Change Styles button then change the para spacing then set as default.

Understanding Fonts and the +Body Style (slipstick.com)

2021-01-28_09-28-57-0000.png
 

rsbrux

Member
Outlook version
Outlook 2019 64-bit
Email Account
IMAP
Thanks Diane. I didn't have to change the para spacing, since "Normal" style already had the desired spacing. It seems to have been sufficient to click "Change Styles - Set as default".
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I thought it did - but have tweaked mine more than a few times and have no idea what the default is now.
 

rsbrux

Member
Outlook version
Outlook 2019 64-bit
Email Account
IMAP
Hi Diane, "Change Styles - Set as default" seems to have stopped working since I performed a fresh install of MS 365.
I'm not sure, but I think I was running Outlook 2016 before, IAC, I now have Outlook 2019 (presumably CTR).
I have used "Change Styles - Set as default" several times on various accounts for both replies and new messages.
At first I thought Outlook using the "Normal" style (Times New Roman) from "%USERPROFILE%\Documents\My Documents\Templates\Normal.dot" instead of the "Normal" style (Calibri) from "%appdata%\Microsoft\Templates\NormalEmail.dotm", even though I also have "%USERPROFILE%\Documents\My Documents\Templates\NormalEmail.dotm" which contains the desired "Normal" style (Calibri) as do both "%appdata%\Microsoft\Templates\Normal.dotm" and "%appdata%\Microsoft\Templates\NormalEmail.dotm".
However, even after deleting the templates from "%USERPROFILE%\Documents\My Documents\Templates\", I still get Times New Roman by default in new messages and replies, regardless of which e-mail account I use.
What is even weirder, when I apply the "Normal" style from the format menu in a new message or reply, I get the desired "Normal" style. (Calibri).
Where is Outlook getting the default of Times New Roman from?
Why isn't the "Normal" style also the default, even after I select a paragraph formatted as "Normal" and click on "Change Styles - Set as default"?
 
Similar threads
Thread starter Title Forum Replies Date
J outlook 2007 doesn't let me choose which .pst to search Using Outlook 2
Terry Sullivan Sender's Name Doesn't Appear in the From Field on Outlook 365/IMAP Using Outlook 2
P Outlook Mobile App Doesn't Refresh Inbox Using Outlook 0
DoctorJellybean Outlook 365 doesn't always mark emails as read Using Outlook 3
G Calendar View in Outlook Office 365 - Doesn't show enough hours, and the 30/60 min choice isn't the solution Using Outlook 4
P Desktop doesn't index Outlook IMAP files, laptop Outlook does index those same IMAP files Using Outlook 2
B Outlook rule run a Script doesn't work Outlook VBA and Custom Forms 1
E Accessing shared outlook folder doesn't work since switch to new outlook/excel Outlook VBA and Custom Forms 11
H VB script in outlook form doesn't work anymore Outlook VBA and Custom Forms 2
Caio "From" field doesn't show extra email addresses in Outlook 2016. Using Outlook.com accounts in Outlook 6
C Outlook 2016 doesn't show contacts in address book Using Outlook 2
Vijay Run script doesn't work in outlook Using Outlook 1
S Outlook 2013 doesn't download html messages Using Outlook 0
M Google Apps Mail *SENT* from iPhone doesn't download to Outlook via POP3 Using Outlook 1
M Outlook hidden even when open (maximising doesn't fix it) Using Outlook 2
Z outlook 2007 - opening a contact from the search results doesn't use the custom form Using Outlook 10
S MAC outlook doesn't show the meeting organizer detail Using Outlook 0
J outlook rule doesn't run automatically Using Outlook 0
D Outlook 2013 Doesn't Send email from Web Page Unless Outlook Is Open Using Outlook 2
J Calculating the age of an Outlook contact doesn't work Using Outlook 20
J Changed Folder Structure; Outlook Doesn't Interact Properly Now Using Outlook 3
S Outlook doesn't download all hotmail emails on Vista Using Outlook 2
J Why Doesn't some Incoming Gmail Doesn't Appear In Outlook? Using Outlook 9
T Outlook 2010/Exchange 2003: Meeting Organizer doesn't show Using Outlook 1
B Outlook 2010 People Pane doesn't display appointments Using Outlook 2
P Outlook 2010 search of PST files doesn't work unless in cached mode Using Outlook 3
B Reply to All custom action doesn't work with attachments in Outlook 2007 Using Outlook 1
B Scheduling a Meeting Resource (Room) with a conflict doesn't indicate any conflict on users calendar in Outlook 2007 Using Outlook 1
P Setting Hotmail Junk Mail Settings from Outlook Doesn't Work Using Outlook.com accounts in Outlook 1
O Application_Startup doesn't seem to work - Outlook 2007 Outlook VBA and Custom Forms 15
C Scheduled Task Doesn't work with Outlook 2007 Outlook VBA and Custom Forms 1
Q why this program doesn't work if Outlook is not manually launched? Outlook VBA and Custom Forms 4
C Outlook 2003 Add-in doesn't work on Outlook 2007 Outlook VBA and Custom Forms 1
B Re: Outlook 2003 Add-in doesn;t work on Outlook 2007 Outlook VBA and Custom Forms 2
J Office Ultimate- My outlook doesn't have BCM, how do I enable? BCM (Business Contact Manager) 1
R Follow up button doesn't working neither the reminders in BCM BCM (Business Contact Manager) 0
B VBScript doesn't run on Recipient Email Outlook VBA and Custom Forms 2
GregS Simple calendar sharing doesn't work Using Outlook 6
J Junk mail doesn't work Using Outlook 3
J Custom form code doesn't run Outlook VBA and Custom Forms 2
Laurent Duchastel New email setup dialog doesn't allow alias Using Outlook 2
M Item edits doesn't always sync Using Outlook 11
C scanpst.exe doesn't repair .pst file Using Outlook 1
O Worksheet doesn't show on jumplist Using Outlook 1
Diane Poremsky Category Color doesn't Display in Inbox Using Outlook 0
L Run a Script Rule doesn't work Using Outlook 5
M Marco doesn't show up when using Alt-F8 Outlook VBA and Custom Forms 2
P AutoForward Randomly Doesn't fwd emails Using Outlook 3
Diane Poremsky Receive a Reminder When a Message Doesn't Arrive? Using Outlook 10
K Macro doesn't recognize local mails from colleagues Outlook VBA and Custom Forms 2

Similar threads

Top