"From" field doesn't show extra email addresses in Outlook 2016.

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Caio

New Member
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Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
Hi everybody! When using outlook.com over the web, I can easily choose any of the email addresses added to my account to be on the "from" field. Unfortunatelly, that doesnt happen when I am using the desktop client (Outlook 2016). I tried several times to find a solution for the problem with no success... Many thanks in advance!

Caio,
 

Diane Poremsky

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Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Are the address aliases or connected accounts? If aliases and you have a subscription version of Office 2016 that is updated, you should see the aliases. Connected accounts won't show in outlook yet - they are working on it though.

This is a test account i have at hotmail - the aliases are listed below the actual accounts in my profile.
aliases.png
 

Caio

New Member
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Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
Hi, Diane. Thank you very much for your message. The address aliases are connected to the accounts... I do have a subscription version of Office 2016 and it is up to date. Unfortunately, I still dont see the alternative addresses listed in the "From" field... :"(
 

Diane Poremsky

Senior Member
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Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Connected accounts or actual account aliases? Right now, only aliases are listed, but they are working on adding connected accounts.
 

Caio

New Member
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Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
Hi Diane! My non-outlook email accounts are conected to my outlook.com account via IMAP and they are also set up as alias. The funny thing is that when I use outlook.com, or when I send a message through my phone, the other email addresses are listed there. I only dont see them listed when I am using the outlook desktop client.
Thanks again for your answer!
 

Diane Poremsky

Senior Member
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Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Yeah, at this time only actual outlook.com aliases are shown in outlook - not connected accounts or non-ms addresses. They are working on it but i don't have an ETA for changes.
 

Caio

New Member
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Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
I see... Thanks a lot for your feedback!
 
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