"Size" on field chooser/column displaying incorrect value

HappyDaddy007

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
Hello,

As an Outlook 2013 IMAP account user, I today removed some PDF attachments from a 21MB message. However, the size column on the message stays at 21MB, even though it sorts correctly.

If I open the message, go to File > Properties though, the size is 24kb.

If I log into my host's email client (Horde) - the reduced email size correctly displays as 18kb - but despite restarts and resetting the views on O2013 I still see 21MB on the column. Is this an index rebuilding issue?

I can only find the following article: Choosing "Size" as parameter on which to sort Outlook messages does not work which comes close to my problem, which I note Diane responded to.

Any help much appreciated. Many thanks.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I reported it but it sounds like it may not have made it past triage.

When I tested it here - it dropped from group by size but is still showing 6MB in the size column - so Outlook knows it's smaller. Plus the paperclip is still showing. It sorts with smaller messages - except it's showing a 9KB in properties.

1619018800064.png



in my case, its still in gmail with the photo - and I have one without the photo. (This could be gmail weirdness)
1619019031684.png
 

HappyDaddy007

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
Thanks Diane, do you think this problem might be resolved by either rebuilding the Outlook search index or deleting the ost files and re-retrieving the items from the IMAP server?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I think resyncing the folder will fix it - I'm waiting for my gmail account to resync to find out.

Yes... it did - it shows as 4KB. Still 9KB in properties though.
 
Similar threads
Thread starter Title Forum Replies Date
T "From" field font size in table list of emails Using Outlook 0
e_a_g_l_e_p_i Outlook 2010 How can I change the font size on right side appointment pane Using Outlook 12
B Change Font and Font size using VBA Outlook VBA and Custom Forms 9
M Deleting attachments does not reduce file size Using Outlook 0
K Outlook 2016 - controlling IMAP OST size with Group Policy not working Using Outlook 1
T Outlook Contacts ... Changing Font Size, Style, Bold, etc. Using Outlook 2
A Outlook Userform Size Outlook VBA and Custom Forms 2
D Outlook Message Window Changes Size and Position Using Outlook 1
CWM030 Call me old if you want. OL 2016 font size out of the box. Using Outlook 3
M Mailbox Size Outlook.com or Outlook 2011 Using Outlook 1
Rupert Dragwater Can't change font size Using Outlook 5
S Outlook 2007, windows 10 Font size Using Outlook 1
Diane Poremsky The Attachment Size Exceeds the Allowable Limit Error Using Outlook 0
Diane Poremsky Changing the Message Size in Exchange Server Using Outlook 0
K Error: Paper Size Invalid Using Outlook 0
M Why delivery receipt size is same than sent email size or even larger? Using Outlook 1
J Increase font size of message body Using Outlook 5
C What exactly happens when you reach the DB size limit? BCM (Business Contact Manager) 5
D Outlook 2007 e-mail header- How to set font & font size in received message headers ? Using Outlook 2
T OST vs PST file size Using Outlook 2
C contact photo size Using Outlook 2
J Font size changed in new mail messages Using Outlook 5
Diane Poremsky Check Message Size Before Sending Using Outlook 0
oliv- Reduce the size of picture attachments: programmatically Outlook VBA and Custom Forms 3
L what is safe size for pst of Outlook 2013 via Office 365 exchange? Using Outlook 1
G text size Outlook Wishlist 2
R PST Size Alert Using Outlook 4
D Outlook 2013 : controlling message size in Windows 8.1 Using Outlook 3
H Outlook 2013 size issue Using Outlook 1
B Outlook 2013 IMAP folder showing 0KB file size Using Outlook 10
O How to increase Font size in Outlook 2013 Using Outlook 1
R Outlook 2007 to 2013 PST still has the 07 size limit not bigger 13 limit Using Outlook 3
chupacabra Enormous size of IMAP .pst file Using Outlook 6
MattC Some fonts the wrong size in incoming emails in Outlook 2007 Using Outlook 6
B Outlook 2000 Rule to Move txt msg Not Working if size >24KB Using Outlook 3
R IMAP emails size is 0KB Using Outlook 3
M reducing file attachment size on custom form Using Outlook 0
P Outlook 2010 custom form olk control font size increases everytime form is published Outlook VBA and Custom Forms 1
D Outlook 2013 .ost File Size Exchange Server Administration 2
R Mimimize the size of email messages and meeting notices Outlook Wishlist 0
O Form cache size for OL2010 is set up to 0 Kbs, but sometimes ! Using Outlook 8
N Outlook email replies doubling in size Using Outlook 4
D Point Size for Fonts in Custom Font Style (Outlook 2013) Using Outlook 0
J adjusting size of selfmade fields BCM (Business Contact Manager) 1
L Oulook Size On a Desktop Screen Using Outlook 2
J Microsoft Outlook 2007 Font Size Too Small Using Outlook 1
P BCM 2013, Microsoft SQL Server 2008 R2 (SP2), attachment issue n database size BCM (Business Contact Manager) 2
I How do I completely delete contents of "deleted items" to reduce pst file size Using Outlook 1
B Aurocomplete cache size limit Using Outlook 1
A OL 2007 problem - sudden large increase in message size Using Outlook 12

Similar threads

Top