PST Size Alert

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RVA

New Member
Outlook version
Outlook 2007
Email Account
POP3
Many posts related to PST having sizing issues but unable to locate an automated preventative on-screen message for the user. Our enterprise gets Help Desk calls from end users their PST is "broken", simply not working, or corrupted. Have been searching for an automated, on-screen messages when their PST needs attention, say at the 1, 1.25, and 1.50GB regardless of it's home location on the drive. Thinking a once-a-day scan would do the trick. That way we could address before it becomes a Service Technician's nightmare. Thank You.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't recommend using scanpst more than necessary. I'd look at addins and utilities that access outlook data as the culprit as the pst should not have problems this frequently.

If you are storing the pst files on a network share, move them to the user's computers - network access is not supported and can't result in data file corruption.
 

RVA

New Member
Outlook version
Outlook 2007
Email Account
POP3
Appreciate the response Diane. The SCANPST command is only used once -- if we get to the user in time. They never call until it's too late. All PST's are located on the client PC's. There are only 5-Field Service Technicians handling over 3500 machines. Knowing who's reaching the problem zone in advance would be helpful. Have to believe this question / solution has been addressed sometime in the past? Thank You.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Unfortunately, scanpst doesn't have command line options so it's difficult ot automate it for a daily scan. You'll need to use a utility such as this one to automate it - http://www.josh.com/cscanpst/ - I'm not so sure that its going to make life easier for you though. There really is no way to know if/when a data file is going to need scanned.

It's really better to figure out why the pst are getting corrupted. Antivirus scans can do it, as can closing outlook while a utility or program is accessing data. Hmm. Are the users shutting down windows or letting the computers run 24/7? They should not let windows close outlook. The users should always close Outlook and wait a minute or so before shutting down windows.
 

RVA

New Member
Outlook version
Outlook 2007
Email Account
POP3
Probably all of the items you mentioned are happening. In a hospital environment, machine operations are handled by folks that also handle sharp items :) I suspect shutdowns and similar are less than "normal" or what we would like to happen. We'll still get the call to correct and the Ticket will be marked "Urgent." Oh the joys of Technicians.
Read all your articles and use your resources -- excellent.
 
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