BleakOutlook
New Member
- Outlook version
- Older version
- Email Account
- POP3
Recently set up a virtual printer that sends a number of scheduled reports to an email address, where the text of the report is the body of the email message.
These messages are text in format (from the headers):
Content-Type: text/plain;
charset="ISO-8859-1"
I've set up a number of rules to manipulate these messages once they've arrived, based on the content of the message.
Two of these rules work just fine. One rule deletes those messages that contain a string of text in the body indicating that there were no records matching the print request. The second rule correctly forwards those messages that contain a matching string of text to another email address. These two examples share a commonality that the non-working examples do not -- the size of the individual emails as reported within the Outlook client is 24KB or less.
An example of one of the non-working rules is this:
Note that these non-working rules neither work automatically nor when run manually (Run Now). No errors are given.
Tests I've performed:
with & without the "and stop processing more rules"
replacing "in the body" condition with "in the subject or body"
adding additional known-working match conditions such as also matching a condition in the subject
modifying the size of the message by doing an Edit and deleting some amount of text before saving -- this is what finally caused the rule to work!
After cutting down the size of a message was found to work, I did a copy->paste of an original message and began a thorough test to determine the threshold. I deleted all the original body text of my test subject, then keyed in the text to match followed by blocks of randomly generated text to create a message ~30KB in size. Then performed a Run Now of the rule in question, followed by an Edit message to delete some of the random text -- rinse, repeat... until the message would finally move after the size drops below 25KB.
Why this is, is a mystery to me. I've completely exhausted my GoogleFu attempting to find a resolution or workaround. In my searches though, I've found many threads on many forums where the OP eventually gave up attempting to determine why some messages wouldn't move when they were supposed to, and have to wonder if they'd encountered the same without knowing.
About this Outlook install:
non-exchange
set to Internet Only
POP3
not bumping against any of the size nor count limits
These messages are text in format (from the headers):
Content-Type: text/plain;
charset="ISO-8859-1"
I've set up a number of rules to manipulate these messages once they've arrived, based on the content of the message.
Two of these rules work just fine. One rule deletes those messages that contain a string of text in the body indicating that there were no records matching the print request. The second rule correctly forwards those messages that contain a matching string of text to another email address. These two examples share a commonality that the non-working examples do not -- the size of the individual emails as reported within the Outlook client is 24KB or less.
An example of one of the non-working rules is this:
Apply this rule after the message arrives
with VERIFICATION EXCEPTIONS in the body
move it to the verification exceptions folder
and stop processing more rules
The other non-working rules are exactly like the above, with the only difference being the text string to match within the body and the target folder to which the message should be moved.with VERIFICATION EXCEPTIONS in the body
move it to the verification exceptions folder
and stop processing more rules
Note that these non-working rules neither work automatically nor when run manually (Run Now). No errors are given.
Tests I've performed:
with & without the "and stop processing more rules"
replacing "in the body" condition with "in the subject or body"
adding additional known-working match conditions such as also matching a condition in the subject
modifying the size of the message by doing an Edit and deleting some amount of text before saving -- this is what finally caused the rule to work!
After cutting down the size of a message was found to work, I did a copy->paste of an original message and began a thorough test to determine the threshold. I deleted all the original body text of my test subject, then keyed in the text to match followed by blocks of randomly generated text to create a message ~30KB in size. Then performed a Run Now of the rule in question, followed by an Edit message to delete some of the random text -- rinse, repeat... until the message would finally move after the size drops below 25KB.
Why this is, is a mystery to me. I've completely exhausted my GoogleFu attempting to find a resolution or workaround. In my searches though, I've found many threads on many forums where the OP eventually gave up attempting to determine why some messages wouldn't move when they were supposed to, and have to wonder if they'd encountered the same without knowing.
About this Outlook install:
non-exchange
set to Internet Only
POP3
not bumping against any of the size nor count limits
