New email setup dialog doesn't allow alias

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Laurent Duchastel

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Hi.

I just noticed that Outlook 2016 has a new wizard for email setup.

I guess it will be welcomed by many normal users, but I don't like it since I can't create anymore duplicate entries of same email accounts to have different email return address for different uses (alias)

For instance

laurent@mycompany.com
accounting@mycompany.com (alias of laurent@mycompany.com)
The alias is already setup in email system (Gmail)

What I would like is this:

Account 1: user laurent@mycompany.com, with pop.domain.com/smtp.domain.com with return address laurent@mycompany.com (normal)
Account 2: user laurent@mycompany.com, with pop.domain.com (disabled)/smtp.domain.com with address accounting@domain.com.

This could be done with the former email setup.
The new one doesn't allow it.

Any hint ?
 

Laurent Duchastel

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Answered my own question.

You need to create a valid email account first, then modify it.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
i hate that new account wizard - it is awful IMHO (and i told them so). I'm trying to get them to remove the duplicate account block - there are valid reasons for needing dupes - but we might have to resort to outlook.uservoice.com to build up a ground swell of complaints.
 
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