Outlook Mobile App Doesn't Refresh Inbox

Status
Not open for further replies.
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
I have been trying to figure out why my mobile email never seems to sync my inbox automatically. I use an iPhone, and have tried several different mail clients including Outlook and Apples mail app. My email account is with AOL, and the best thing I found to work was using AOLs mail app...generally the badge icon displayed the accurate number of new emails. I use the Outlook app on my desktop PC and it works great, I thought for a while that leaving it open may intercept new emails preventing them from being delivered to my mobile app but it does not help if I I close my desktop Outlook app.

As a side question, I am also curious how to get my mobile app to use the same spam filtering my desktop app uses or has learned over the years. When I open my mobile app it then syncs and displays tons of spam which stays there until I open my desktop app which uses its spam filter and moves them to the spam folder. I thought leaving my desktop app open would act as a mail server and automatically move spam with the mobile app reflecting how my desktop has moved the spam. If I mark them as spam in my mobile app it does not route them to the same spam folder in my desktop app.
At one point I even ran 3 or 4 mobile email apps at the same time to see which would sync and receive new emails first or most consistently but that seemed to work even worse, as if it had too many options so it just decided not to send them to any of the apps at all. So I tested them independently and you could wait for days for the badge icon to show the number of new emails, the apps only sync when you open them...I looked hard in the settings for a sync or refresh-rate setting but there is none. I really do not want to rely on AOLs mobile app because I have other email accounts I want to add to my phone. I made sure my desktop and mobile app(s) were configured as IMAP, because POP will be a mess if I am using both mobile and desktop mail clients...plus I would rather have the security of my emails being on a server somewhere.

Any ideas? Thank you!
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
C Outlook Mobile app email order randomized and display names stripped Using Outlook 6
K Outlook adds space to rows in HTML email signatures viewed on mobile Using Outlook 1
M Mobile notifications and sync in Outlook.com Using Outlook.com accounts in Outlook 2
G Outlook 2016: reply icon not showing when replied from mobile Using Outlook 3
GregS Sync contacts Outlook.com to "MS People" mobile Using Outlook 1
P I'm getting an error when opening Outlook "Mobile me stopped working Using Outlook 1
S Need solution to Outlook mail handling/syncing/mobile situation, please Using Outlook 2
S Outlook 2010 Mobile Contacts Using Outlook 1
G How to make outlook show as unread messages I read in my mobile ph or tablet Using Outlook 1
C Outlook 2010 removes + from mobile numbers Using Outlook 3
E windows mobile 6.1 et outlook 2007 Outlook VBA and Custom Forms 1
I Synching Outlook 2010 with Windows Mobile 6.1 BCM (Business Contact Manager) 1
K Outlook Mobile Outlook VBA and Custom Forms 1
B RE: Outlook 2007 - SMS Link (mobile text) crashing outlook Outlook VBA and Custom Forms 1
J Outlook 2016 Can't display some embedded HTML images in Outlook 2016 Using Outlook 2
J Outlook EAS protocol version Using Outlook 1
N Outlook 2021 'Run Script" Rules? Outlook VBA and Custom Forms 4
C Why does Outlook (desktop) 365 for Windows keep making me input my passwords? Using Outlook 8
P Comcast IMAP broken but their second level support said to call "the Outlook company" Using Outlook 4
bdsermons Outlook 365 command button in outlook form Outlook VBA and Custom Forms 4
B iCloud telling me my Outlook is not supported Using Outlook 2
cheapfaremart Which outlook version is best? Using Outlook 0
T Outlook 2021 Cannot open attachments Outlook DeskTop 2021 Using Outlook 0
M Outlook settings will not accept a password Using Outlook 9
C Outlook FROM ADDRESS -Outlook.com and Android Using Outlook 1
E Outlook 365 Outlook/VBA Outlook VBA and Custom Forms 11
O How to find and replace a word in Outlook-Agenda-Subject and Message? Using Outlook 0
gproston Why doesn't Outlook remember indexing? Using Outlook 1
X Open Hyperlinks in an Outlook Email Message (Help with Diane's solution) Outlook VBA and Custom Forms 3
J Outlook 2003 .pst Will Not Restore Completely to Outlook 2019 Using Outlook 5
R Outlook Logging Using Outlook 6
e_a_g_l_e_p_i Email notifications changed with Outlook 2021 Using Outlook 8
Y Disable Microsoft Outlook Test Message Using Outlook 5
J Outlook 365 Outlook 2016/365 Contacts Lose Info when Favorited to the To-Do Bar Using Outlook 2
Commodore Are newer versions of Outlook still "less secure" to Google? Using Outlook 22
Commodore Any way to create "from-only" account on Outlook 2021? Using Outlook 1
Z Outlook.com OST Stopped working without explanation Using Outlook.com accounts in Outlook 3
glnz How to retrieve or redo Verizon.net email password without affecting Outlook connection? Using Outlook 1
S New Outlook Appointment - Select All Body Text and Change Font and Size Outlook VBA and Custom Forms 1
V Outlook 2021 Outlook-2021 (64-bit) and iCloud-for-Windows v13.0 - It Works Good. Using Outlook 9
O Outlook 365 - Gmail and Outlook: how to force Outlook to start up in Gmail? Using Outlook 2
M Seeking PDF Recommendation for Outlook that retains links Using Outlook 7
J SCANPST errors Outlook PST repair? Using Outlook 1
L did MS ever add way to text via Outlook Using Outlook 5
M Outlook 365 refuses to send email Using Outlook 1
P How can I stop Outlook 365 duplicating the posts? Using Outlook 2
P How to add a column named categories when searching in Outlook Using Outlook 0
J VBA for outlook to compare and sync between calendar Outlook VBA and Custom Forms 1
D Outlook 2003 Mail Fails Using Outlook 1
K Closing external IMAP email... Outlook 2013 Using Outlook 0

Similar threads

Top