Outlook 2016: reply icon not showing when replied from mobile

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gpm_kp

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Outlook version
Outlook 365 64 bit
Email Account
Office 365 Exchange
Hello

Using Outlook 2016 (Win10) with 1 Outlook.com account (still waiting to be moved across) and 2 GSuite (aka Google Apps for Work) accounts.

When i reply, forward etc from Outlook, the icon of said action shows up nicely. However, when i reply/forward from my iOS devices (Mac/iPad/iPhone) the icon does not appear. To be sure which emails I've already addressed, I need to check my Sent Items.

Emails are syncing fine, no problems there. On the iOS devices, the Outlook.com account refers to the blu406-m.hotmail.com server, the Gsuite accounts are set up with the Exchange protocols.

Any ideas anyone?

Many thanks!!
 
You are using the native ios mail app? I'm not sure if the there is any thing that can be done (will check), but if you use conversation view and show items from other folders, you'll see the sent item in the thread.
 
Hi, I was just migrated over the weekend (hurray!!!) so now i am on the new Exchange back end. I am using
  • Outlook 2016 with an Office Home subscription on my PC
  • native iOS mail app on my phone
  • Outlook 2016 on my Mac
When i use Outlook on my phone, the icon does appear for my Outlook account but not for the GSuite for work accounts.
 
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