How to display "Change Folder" in Change Default Email Delivery Location in Exchange Outlook 2016


New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server

In the red box there should be a "Change Folder" button but, when I use outlook 2016 the button disappears is there a way to restore it?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Exchange accounts don't allow you to change the delivery location - only POP accounts have the button. This is a change from older versions, where you could deliver Exchange to a pst. They block that now, because it causes problems with calendaring. You'd need to use a rule to move mail to a pst. Or add the account as POP.