Outlook wont start

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markrugby

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Outlook version
Outlook 2010 64 bit
Email Account
IMAP
I have just bought a new desktop. I say new but it was a display model in the shop. When I started it up Outlook would not load giving an error message saying: The connection to Microsoft Exchange is not possible.

I dont have a Microsoft exchange account and don't know what to do next!

Can any one help?
 
markrugby said:
I have just bought a new desktop. I say new but it was a display model in the shop. When I started it up Outlook would not load giving an error message saying: The connection to Microsoft Exchange is not possible.




I dont have a Microsoft exchange account and don't know what to do next!




Can any one help?
Click to expand...







Hi Markrugby,




You need to delete the account from your profile and create a new account. Go to Control Panel >> Mail. Open your profile and remove the email account then add the correct account type to the profile.




Milly
 
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