Outlook refuses to show embedded images on Citrix Windows 2008 R2

Status
Not open for further replies.

Neko-

Member
Outlook version
Email Account
Exchange Server
Eventually that would be possible. The majority of the Citrix environment is shut down during off hours, so I should be able to make sure I'd be the only one on a server (or atleast the only one running Outlook) to see what happens.

Hadn't thought of that test quite yet. Would be interesting to see the results.
 

Neko-

Member
Outlook version
Email Account
Exchange Server
Had a go. Last night disabled one server to no allow any logons. It flushed, and sat in my environment this morning with 0 sessions.

Step 1: Open desktop as an administrative user, start Outlook and see about the problem - Sadly, still there. I verified I was the only user on the system at that point.

Step 2: Start Outlook as a user through Citrix, and see about the problem. I logged on, found a couple of other users had logged on to that server in the short timeframe I was working, booted them off so I was the only one on the system, logged out the Administrative user I was logged in as, and saw about the problem. Still the problem persists.

Said hotfix doesn't seem like it will solve the issue for me :(

Further suggestions are welcome!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Yeah, I don't think i would waste time testing the hotfix. Have you checked in the citrix forums to see if others have the problem or someone knows the solution?
 

Neko-

Member
Outlook version
Email Account
Exchange Server
No... Moreso since when I run the application as a local Administrator (even if I'm the only one on the system) the problem also occurs.

At that point I'm logged in locally through remote desktop, and the problem still occurs. At this point XenApp or Citrix isn't part of the equation at all (atleast it doesn't seem to be to me). At that point I'm more or less considering a Windows 2008 R2 vs Outlook 2003 problem, but for the life of me I can't figure out where that issue might be located or where I could look other then the places I've already checked out, or the solutions I've already tried.

I did consider posting a question up on forums.msexchange.org, but it seems the mods and admins have abandoned ship, and my account was wiped for reasons beyond my knowledge... :(
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
For some reason, I thought it worked on the desktop/local and only failed on the server. Is Outlook 2003 supported on Win2008? I know it's "not supported" on Windows 8 - it works, but there is an annoying bug or two or a few that will not be fixed. I'm not aware of anything like this though - messages group with word, not Outlook, is the biggest complaint.

Try the Microsoft forums at Exchange Server Category - they get a lot more traffic than the msexchange forums.
 

Neko-

Member
Outlook version
Email Account
Exchange Server
We had issues with Office on 2008 R2, but this lead back to DEP: Outlook crashes on Windows Server 2008 R2 Terminal Server when DEP is enabled

Also there are known problems if Outlook crashes: Outlook 2003 crashes on Windows Server 2008 R2 64bit in XenApp 6 Remote Desktop | Andrew Seeliger's Blog and Why does Outlook 2003 keep crashing on our Windows 2008 64-Bit Terminal Server ?: Office 2003, Outlook 2003, Windows 2008 64-Bit, Remote Desktop Services, Terminal Server but these seem not to apply to us (knocks on wood)

Also going with List of system requirements for Microsoft Office 2003:

  • Microsoft Windows Server 2003 or higher
  • Microsoft Windows XP or higher
  • Microsoft Windows 2000 Service Pack 3 (SP3) or higher

I surmise Windows 2008 R2 is higher than Windows 2003, but can't find any definitive answer on the support of Office 2003 on Windows 2008 R2.

That said, I've also tried this on Office 2010 (as you can see in my opening post) with Outlook 2010, and found the problem is in there too... So the problem does seem to be independant of the version of Office.

Not sure the Exchange Server forums are the best place for this question tho. As I'm browsing through all it seems that I can exclude Outlook versions as the cause, aswell as Citrix. That leaves Exchange Server (which doesn't directly impact the problem, plus that on my local computer it works normally), or Windows 2008 R2 that is somehow harassing me (which I now suspect to be the case, tho I have no idea where this may or may not come from).

If you have no direct idea's anymore, I could toss up the question on Outlook IT Pro Discussions Forum and possibly General Forum
 

Neko-

Member
Outlook version
Email Account
Exchange Server
Nobody seems willing to hazard a guess or toss up ideas... :(
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I have a feeling that its one of those things that only someone who experienced it and solved it will know the answer.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Outlook 365 refuses to send email Using Outlook 1
W outlook refuses to open any attachments ... not related to shadow directory Using Outlook 2
J Outlook 2016 Can't display some embedded HTML images in Outlook 2016 Using Outlook 2
J Outlook EAS protocol version Using Outlook 1
N Outlook 2021 'Run Script" Rules? Outlook VBA and Custom Forms 4
C Why does Outlook (desktop) 365 for Windows keep making me input my passwords? Using Outlook 8
P Comcast IMAP broken but their second level support said to call "the Outlook company" Using Outlook 4
bdsermons Outlook 365 command button in outlook form Outlook VBA and Custom Forms 4
B iCloud telling me my Outlook is not supported Using Outlook 2
cheapfaremart Which outlook version is best? Using Outlook 0
T Outlook 2021 Cannot open attachments Outlook DeskTop 2021 Using Outlook 0
M Outlook settings will not accept a password Using Outlook 9
C Outlook FROM ADDRESS -Outlook.com and Android Using Outlook 1
E Outlook 365 Outlook/VBA Outlook VBA and Custom Forms 11
O How to find and replace a word in Outlook-Agenda-Subject and Message? Using Outlook 0
gproston Why doesn't Outlook remember indexing? Using Outlook 1
X Open Hyperlinks in an Outlook Email Message (Help with Diane's solution) Outlook VBA and Custom Forms 3
J Outlook 2003 .pst Will Not Restore Completely to Outlook 2019 Using Outlook 5
R Outlook Logging Using Outlook 6
e_a_g_l_e_p_i Email notifications changed with Outlook 2021 Using Outlook 8
Y Disable Microsoft Outlook Test Message Using Outlook 5
J Outlook 365 Outlook 2016/365 Contacts Lose Info when Favorited to the To-Do Bar Using Outlook 2
Commodore Are newer versions of Outlook still "less secure" to Google? Using Outlook 22
Commodore Any way to create "from-only" account on Outlook 2021? Using Outlook 1
Z Outlook.com OST Stopped working without explanation Using Outlook.com accounts in Outlook 3
glnz How to retrieve or redo Verizon.net email password without affecting Outlook connection? Using Outlook 1
S New Outlook Appointment - Select All Body Text and Change Font and Size Outlook VBA and Custom Forms 1
V Outlook 2021 Outlook-2021 (64-bit) and iCloud-for-Windows v13.0 - It Works Good. Using Outlook 9
O Outlook 365 - Gmail and Outlook: how to force Outlook to start up in Gmail? Using Outlook 2
M Seeking PDF Recommendation for Outlook that retains links Using Outlook 7
J SCANPST errors Outlook PST repair? Using Outlook 1
L did MS ever add way to text via Outlook Using Outlook 5
P How can I stop Outlook 365 duplicating the posts? Using Outlook 2
P How to add a column named categories when searching in Outlook Using Outlook 0
J VBA for outlook to compare and sync between calendar Outlook VBA and Custom Forms 1
D Outlook 2003 Mail Fails Using Outlook 1
K Closing external IMAP email... Outlook 2013 Using Outlook 0
A force outlook to default to MY calendar Using Outlook 3
E Outlook VBA change GetDefaultFolder dynamically Outlook VBA and Custom Forms 6
Owl Export Outlook PDF Attachment as JPG? Outlook VBA and Custom Forms 3
B Seeking help with Outlook rule Using Outlook 2
N Can't create NEW GROUP and add/remove a member from existing Group in Outlook Using Outlook 1
P Outlook tasks keeps changing (updating) dates that I type Using Outlook 2
M I cant send emails via Outlook in my W10 PC. Using Outlook 3
A Outlook Reminders not populating for certain events Using Outlook 2
O Moving "tasks" to inbox in Outlook 2016 Using Outlook 1
S HTML Code Embedded in String Within Open Outlook Email Preventing Replace(Application.ActiveInspector.CurrentItem.HTMLBody From Working Outlook VBA and Custom Forms 4
e_a_g_l_e_p_i Can emails from Gmail be deleted when they are downloaded to Outlook 2010 Using Outlook 1
cbufacchi Outlook 365 Populate custom Outlook Appoint form Outlook VBA and Custom Forms 2
Z Remove GMAIL IMAP account from Outlook 2016 Using Outlook 2

Similar threads

Top