Outlook deleting emails

Status
Not open for further replies.
W

wags100

Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
I have Outlook 2010 and after about a ten days it deletes my emails. I don't want my emails deleted. I refer back to them. I have tried to do what has been suggested in this forum, but when I go press "Change" for my email accounts, I don't have the "don't delete from server" box. What do I do?? Thanks!!
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Messages in all folders are deleted after 10 days? IMAP accounts don't have a delete from server option, its a server-based account and mail shouldn't be deleted at all.

Are you sure the mail is deleted and not hidden?

who is your email host?
 
W

wags100

Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
I have not been able to locate it. There isn't anything archived. I just need to figure out how to get it to stop deleting my emails. Any advice? My web host is RagesW. Thanks!
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
This is the only computer or device that is checking email?
 
W

wags100

Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
My Android phone is the only other computer checking. I had fixed this once before but had to have my hard drive replaced and am having to start over. :(
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I have tried to do what has been suggested in this forum, but when I go press "Change" for my email accounts,
Click to expand...

Where are you pressing Change? POP3 accounts have a setting to delete mail from server after 14 days. That is in File, Account Settings, double click on the account, then More Settings, Advanced. But it is not available if you are using IMAP. Your symptoms do seem to indicate that a POP3 account could be responsible.

I know some phones will delete appointments from outlook as they age off the device - it's possible they could do the same with an email account. But if it worked before an nothing changed on the phone, and you had to reconfigure everything on the computer, it points to the computer as the problem.
 
Status
Not open for further replies.
< Custom yes/no message box. | can't send email to other domains >
Similar threads
Thread starter Title Forum Replies Date
D Outlook 2016 Deleting emails without affecting folder structure - Outlook Office 365 Using Outlook 3
W Deleting Emails from the Server in Outlook 2016 Using Outlook 2
O Outlook 2013 deleting emails randomly Using Outlook 0
G Deleting AOL Emails form Outlook 2010 or 2013 Using Outlook 1
B Outlook 2013 erratically deleting original file that is attached Using Outlook 0
N Saving And Deleting Outlook Attachments with Unknown Error Message Outlook VBA and Custom Forms 1
C Outlook is permanently deleting deleted items (purging) Using Outlook 0
S Automatically selecting folders and deleting messages in Outlook VBA Outlook VBA and Custom Forms 7
B Outlook not deleting messages from server Using Outlook 0
V Outlook 2013 deleting email text when sent Using Outlook 11
D Outlook 2013 Deleting all my messages Using Outlook 9
R Deleting Attachments(embedded) in Outlook 2013 Using Outlook 10
L Outlook 2013 IMAP account is deleting e-mails from my inbox - help!!! Using Outlook 3
S Outlook 2010 is not deleting mail from my server once downloaded Using Outlook 2
G Outlook 2003 - automatically deleting inbox msg after reply Outlook VBA and Custom Forms 1
D Deleting all outlook contacts. Outlook VBA and Custom Forms 2
M Outlook Macro to save as Email with a file name format : Date_Timestamp_Sender initial_Email subject Outlook VBA and Custom Forms 0
G LinkedIn tab missing in Outlook 365 (but working in OWA) Using Outlook 0
J Outlook forgets "not junk" marking Using Outlook 0
KurtLass Opening Graphics Attachments in Outlook 2021 Using Outlook 0
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
B Outlook config download Outlook VBA and Custom Forms 1
M Short term workaround for when Outlook searching stopped functioning Using Outlook 0
D Outlook 2016 Creating an outlook Macro to select and approve Outlook VBA and Custom Forms 0
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
BartH VBA no longer working in Outlook Outlook VBA and Custom Forms 1
L Synch Outlook 365 calendar with iPhone Using Outlook 0
W Can vba(for outlook) do these 2 things or not? Outlook VBA and Custom Forms 2
S Outlook 2016 and Acrobat PDFMaker Office COM Addin Using Outlook 0
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
M Outlook 365 Rename Outlook Priority Using Outlook 3
R Outlook 2019 accesses POP3 but says its offline (because of IMAP servers?) Using Outlook 0
R Outlook Working off line Using Outlook 0
D Outlook 365 Custom forms field limit? Outlook VBA and Custom Forms 4
W Outlook 2016 MSI - Possible to make work with O365 modern Auth & Win7? Using Outlook 4
T Outlook roaming signatures Using Outlook 4
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
J Outlook search bar in Office 2021 Professional Using Outlook 1
J PSA: How to create custom keyboard shortcut for "Paste Unformatted Text" in Outlook on Windows Outlook VBA and Custom Forms 1
C How to fix outlook continuing to prompt fo an Exchange password Using Outlook 0
C Outlook doesn't feel reliable, anymore Using Outlook 5
J Outlook 2016 Trying to get Outlook 2016 to work with Office 365 Using Outlook 0
C Outlook 365 Copy/Save Emails in Folder Outside Outlook to Show Date Sender Recipient Subject in Header Using Outlook 0
U Outlook not responding when trying to print Emails Using Outlook 5
O How to sync (one way) contacts between two Outlook (exchange) accounts? Using Outlook 0
S Sync Outlook (2021) tasks with Microsoft To Do Using Outlook 1
L Duplicate calendar entries in Outlook 365 Using Outlook 4
V Outlook 2021 Can anyone explain why my Outlook views keep changing?! Using Outlook 2
AlphonseG Outlook 365 Outlook Crashes on setting SaveSentMessageFolder Outlook VBA and Custom Forms 5
S Outlook 2021 How to customize colors Outlook 2021 & Office 2021 on PC Using Outlook 2

Similar threads

Top