Outlook deleting emails

Status
Not open for further replies.
W

wags100

Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
I have Outlook 2010 and after about a ten days it deletes my emails. I don't want my emails deleted. I refer back to them. I have tried to do what has been suggested in this forum, but when I go press "Change" for my email accounts, I don't have the "don't delete from server" box. What do I do?? Thanks!!
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Messages in all folders are deleted after 10 days? IMAP accounts don't have a delete from server option, its a server-based account and mail shouldn't be deleted at all.

Are you sure the mail is deleted and not hidden?

who is your email host?
 
W

wags100

Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
I have not been able to locate it. There isn't anything archived. I just need to figure out how to get it to stop deleting my emails. Any advice? My web host is RagesW. Thanks!
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
This is the only computer or device that is checking email?
 
W

wags100

Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
My Android phone is the only other computer checking. I had fixed this once before but had to have my hard drive replaced and am having to start over. :(
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I have tried to do what has been suggested in this forum, but when I go press "Change" for my email accounts,
Click to expand...

Where are you pressing Change? POP3 accounts have a setting to delete mail from server after 14 days. That is in File, Account Settings, double click on the account, then More Settings, Advanced. But it is not available if you are using IMAP. Your symptoms do seem to indicate that a POP3 account could be responsible.

I know some phones will delete appointments from outlook as they age off the device - it's possible they could do the same with an email account. But if it worked before an nothing changed on the phone, and you had to reconfigure everything on the computer, it points to the computer as the problem.
 
Status
Not open for further replies.
< Custom yes/no message box. | can't send email to other domains >
Similar threads
Thread starter Title Forum Replies Date
D Outlook 2016 Deleting emails without affecting folder structure - Outlook Office 365 Using Outlook 3
W Deleting Emails from the Server in Outlook 2016 Using Outlook 2
O Outlook 2013 deleting emails randomly Using Outlook 0
G Deleting AOL Emails form Outlook 2010 or 2013 Using Outlook 1
B Outlook 2013 erratically deleting original file that is attached Using Outlook 0
N Saving And Deleting Outlook Attachments with Unknown Error Message Outlook VBA and Custom Forms 1
C Outlook is permanently deleting deleted items (purging) Using Outlook 0
S Automatically selecting folders and deleting messages in Outlook VBA Outlook VBA and Custom Forms 7
B Outlook not deleting messages from server Using Outlook 0
V Outlook 2013 deleting email text when sent Using Outlook 11
D Outlook 2013 Deleting all my messages Using Outlook 9
R Deleting Attachments(embedded) in Outlook 2013 Using Outlook 10
L Outlook 2013 IMAP account is deleting e-mails from my inbox - help!!! Using Outlook 3
S Outlook 2010 is not deleting mail from my server once downloaded Using Outlook 2
G Outlook 2003 - automatically deleting inbox msg after reply Outlook VBA and Custom Forms 1
D Deleting all outlook contacts. Outlook VBA and Custom Forms 2
Rupert Dragwater Background colors not saving in Outlook 365 Using Outlook 11
petunia Outlook tasks module sunsetting? Exchange Server Administration 3
G Save emails as msg file from Outlook Web AddIn (Office JS) Outlook VBA and Custom Forms 1
D Outlook VBA forward the selected email to the original sender’s email ID (including the email used in TO, CC Field) from the email chain Outlook VBA and Custom Forms 3
U Outlook 2021 not showing contact cards in Searches Using Outlook 2
C Outlook - Macro to block senders domain - Macro Fix Outlook VBA and Custom Forms 2
H Outlook 365 O365 outlook calendar item editing Using Outlook 1
J Outlook 365 html inline images Using Outlook 1
Rupert Dragwater How to get Outlook 365 to open from websites Using Outlook 5
S Why do I have to close and reopen Outlook for macros to work? Outlook VBA and Custom Forms 2
J Outlook 2021 ScanPST errors (yet again ... sorry): repair button missing Outlook 2021 Using Outlook 0
HarvMan Outlook 365 - Rule to Move an Incoming Message to Another Folder Using Outlook 4
K Moved pst to new computer, now Gmail not coming into Outlook Using Outlook 7
S Email Macros to go to a SHARED Outlook mailbox Draft folder...NOT my personal Outlook Draft folder Using Outlook 2
F Running Scripts in Outlook 2021 Using Outlook 0
Nufc1980 Outlook "Please treat this as private label" auto added to some emails - Help. Using Outlook 3
S Outlook 2019 Custom outlook Add-in using Visual Studio Outlook VBA and Custom Forms 0
V Outlook macros no longer run until VB editor is opened Outlook VBA and Custom Forms 0
R Outlook 365 How to integrate a third-party app with Outlook to track email and sms? Using Outlook 2
e_a_g_l_e_p_i I can't believe what I am seeing when trying to install Outlook 2021 Using Outlook 9
Kika Melo Outlook Calendar deleted appointments not in Deleted Items folder Using Outlook 3
P How to get a QR code for automatic signin with Outlook for iOS Using Outlook 5
J Migrating Outlook Using Outlook 1
Retired Geek Outlook for the MAC with Yahoo accounts now very broken Using Outlook 9
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
L How Stop Outlook Nag Messages Using Outlook 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 1
L I Cannot Sign Into My Outlook Account? Outlook VBA and Custom Forms 0
icacream Outlook 2021 - Google calendar in the peek Using Outlook 0
e_a_g_l_e_p_i Question about installing my Gmail account on my iPhone but still getting messages downloaded to my desktop Outlook. Using Outlook 3
F Want to add second email to Outlook for business use Using Outlook 4
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
M using excel to sort outlook appointment items Outlook VBA and Custom Forms 4
e_a_g_l_e_p_i MY Outlook 2021 changed the format of the shortcuts for mail, calendar etc. Using Outlook 10

Similar threads

Top