Outlook 2013 erratically deleting original file that is attached

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bigjohn888jb

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I've got a user who is using outlook 2013. She is scanning in a document using a copier to the Windows 2012 server share. The document type is a pdf. She then goes back to her computer, creates a new email and attaches the scans and sends them. The problem is that erratically the original file on the server is now gone.

Everything else seems to be normal and windows updates are all installed.

Any ideas on what to check?
 
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