Contact card shows blank Outlook 2013

David Michaels

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server

I have a custom appointment form that I originally built for Outlook 2010. I used the contact linking to link to a contact record in a public folder. I've had no problem with this functionality in Outlook 2010. I have a new user using Outlook 2013 and when they click the contact link, it brings up the Contact card, but there are no options to open the contact record. I've included a picture. Any assistance is greatly appreciated.