"Contact" button in Journal entry

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Johannes

New Member
Outlook version
Email Account
POP3
I am running Win10/64-bit and Outlook 365, everything with the latest current updates installed.

After a breakdown I had to reset a few things on my computer and now there is a problem with the "Contacts" button in Journal entries. The button is present but both itself and the "Address Book" button on the menu bar are dead. In any other entry item, such as "New Appointment" for example, or adding an address to en E-Mail message, everything works perfectly. What could have gone wrong here, and how could I repair it?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Both buttons work here - and open the Select contacts screen, so it's not something Microsoft broke in their attempt to discourage using Journal. I would do a quick repair as the first step and see if that fixes it.

If you type a name in contacts and click Check names (or use Alt+K), does it resolve the name to a contact?
2021-10-25_13-14-33-0000.png
 
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