Disable Contact Card Results when using "Search People" in Outlook Ribbon

MarcNJ

Member
Outlook version
Outlook 2019 64-bit
Email Account
Exchange Server 2013
See attached screenshot/image. It used to be 1 -> 2 -> 5, and now it's the way I've detailed it in the screenshot. I've tried using the TurnOnLegacyGALDialog registry edit and it doesn't seem to have any impact. This seems to be something that is relatively recent, as it happened on my laptop a month or two ago (Outlook 2019) and now it's happened on my desktop (also Outlook 2019, but just recently installed Office updates). I use Outlook with a hosted Exchange provider and some POP/SMTP accounts (not with Office 365). Any ideas how to revert back to 1 -> 2 -> 5 ? The extra steps are extremely annoying! Thanks.

outlook_search_people.png
 

MarcNJ

Member
Outlook version
Outlook 2019 64-bit
Email Account
Exchange Server 2013
Any place to track the issue and eventual fix? And what is being fixed exactly? The registry edit not disabling the contact card, or something else? Thanks!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
BTW - Remove the TurnOnLegacyGALDialog key until its fixed - that skips your step 3 and goes right to the contact card.


2021-02-10_4113.png

 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Any place to track the issue and eventual fix? And what is being fixed exactly? The registry edit not disabling the contact card, or something else? Thanks!
It's not on the known issues list yet, but that is where you'd normally track - unless I remember to post updates.


If you remove or disable the key it will work better until fixed. (I add a - to the end of the name to disable keys - so it would be TurnOnLegacyGALDialog-)
 

MarcNJ

Member
Outlook version
Outlook 2019 64-bit
Email Account
Exchange Server 2013
Just wanted to check in to see if there were any updates? Thanks!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That is fixed in the latest updates. Check for updates if it is still not working for you.
 
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