How do I disable advertising in Outlook 2019?

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JaxPlanet

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
Specifically, there is a yellow banner advertising, "EXPERIENCE MICROSOFT 365 Keep your files safe, secure, and accessible with 1 TB of cloud storage. Try Microsoft 365. Start free trial"

Outlook 2019 with on-premise Exchange 2016 server.
Not using any Office 365 services.

Thank you in advance!
 

JaxPlanet

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
Thank you for your response!

Unfortunately, the "X" will only close the advertisement until Microsoft decides to advertise something else. I was hoping by staying out of the cloud I could prevent this sort of intrusion. I also have over 100 computers that need this adware permanently disabled.

If you could find a registry fix, that would be fantastic and I can deploy it via group policy.

I will probably roll up my sleeves and dig into it when I do their checkup next week, if someone here can't find a way to fix it.
 

jessewalter375

Senior Member
Outlook version
Outlook 2019 64-bit
Email Account
Exchange Server 2013
If you want to get rid of the Microsoft spam from your inbox follow this:-



Select the advertisement in the inbox

Click on "Save to inbox"

Select the advertisement in the inbox

Click on Delete

Hope this helps you.
 

JaxPlanet

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
If you want to get rid of the Microsoft spam from your inbox follow this:-



Select the advertisement in the inbox

Click on "Save to inbox"

Select the advertisement in the inbox

Click on Delete

Hope this helps you.
Thank you for your reply!
I don't have any advertisements/spam in the inbox so this does not apply the problem.
 

beton aloka

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Outlook.com (as MS Exchange)
Specifically, there is a yellow banner advertising, "EXPERIENCE MICROSOFT 365 Keep your files safe, secure, and accessible with 1 TB of cloud storage. Try Microsoft 365. Start free trial"

Outlook 2019 with on-premise Exchange 2016 server.
Not using any Office 365 services.

Thank you in advance!
thanks alot
 

jessewalter375

Senior Member
Outlook version
Outlook 2019 64-bit
Email Account
Exchange Server 2013
Here's how to turn it off: Either get rid of the Promotions tab or disable the new tabbed interface altogether. To get rid of the promotions tab, which auto-pulls in deals and marketing offers from your inbox, click on the plus "+" sign to the right of the tabs. Deselect the "Promotions" category.

Hope this information helps you.

Thanks,
Jesse
 

JaxPlanet

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
Here's how to turn it off: Either get rid of the Promotions tab or disable the new tabbed interface altogether. To get rid of the promotions tab, which auto-pulls in deals and marketing offers from your inbox, click on the plus "+" sign to the right of the tabs. Deselect the "Promotions" category.

Hope this information helps you.

Thanks,
Jesse

Where is the Promotions tab? Where is the plus sign?
 

JaxPlanet

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
Since no one seems to understand the problem. I am attaching a screenshot to this post.

The banner has now changed to saying "WORK ACROSS MULTIPLE DEVICES" and is also happening in Outlook 2016.

Outlook Advertisement 2016.jpg
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That can't be disable - I asked my contacts on the product team a few weeks ago. It should go away when you X it and stay gone.
 

JaxPlanet

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
That can't be disable - I asked my contacts on the product team a few weeks ago. It should go away when you X it and stay gone.
The advertisement banner does not stay gone after pressing the X. It returns several days later with a different Microsoft advertisement as shown above.
 

kormath

New Member
Outlook version
Outlook 365 32 bit
Email Account
Office 365 Exchange
This is a year old now with no resolution?

Why is MS sending ads through outlook without an option to disable? The company i work with has started getting an offer for outlook for personal use.
1634661156173.png


This needs to stop.
 

JaxPlanet

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
No solution yet.

Here's another bug to drive you nuts:
In Outlook 2019 start a new message and type the "@" symbol in the body. A search box will pop up directly over what you are typing so you can't see what you are doing.
 
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