Wrong email address in Outlook 2003 "From" tab in new outgoing emails

dwbow

Member
Outlook version
Older version
Email Account
POP3
I'm running Office 2003 on win 10 on PC.
When I send a new email and leave the "From" tab blank,
Outlook appears to insert an incorrect address when the email is sent, because
when the email is received, the From tab contains my email address with an extra incorrect letter in the first part,
while the second part is correct ie "xxxxxuxxxx@gmail.com [xxxxxxxxx@gmail.com]"
The first part is what normally looks like the "Save As" of an address in a directory,
is wrong as it contains an extra "u".
I can't find this address anywhere and have tried deleting the Outlook.NK2 file which had no effect.
I have reinstalled Office and it made no difference.
Please help as this from error is confusing recipients.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I'm running Office 2003 on win 10 on PC.
When I send a new email and leave the "From" tab blank,
Outlook appears to insert an incorrect address when the email is sent, because
when the email is received, the From tab contains my email address with an extra incorrect letter in the first part,
while the second part is correct ie "xxxxxuxxxx@gmail.com [xxxxxxxxx@gmail.com]"
The first part is what normally looks like the "Save As" of an address in a directory,
is wrong as it contains an extra "u".
I can't find this address anywhere and have tried deleting the Outlook.NK2 file which had no effect.
I have reinstalled Office and it made no difference.
Please help as this from error is confusing recipients.


File > (if you have more than one account, select it in the account list) > account settings >Account name and sync settings. What is in the Your name field?
2021-10-26_23-05-48-0000.png
 

dwbow

Member
Outlook version
Older version
Email Account
POP3
Thank you for your response.
However in my Outlook 2003 I dont get the pictire You show.
What I get is the means of changing account settings, but not the address from which an email has been sent ie me.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Ah... sorry about that. That's only in the new versions.

In 2003, it's in Tools > Email accounts > Email heading, View or change...

1635423241361.png
 

dwbow

Member
Outlook version
Older version
Email Account
POP3
Many thanks
I hadn't noticed that the "Your Name" box did indeed contain the wrong email address.
It was so like the correct one I missed it.
Now changed & all OK.
 
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