Correct E-Mail Pulling Wrong Mail

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Lady Lucee

New Member
Outlook version
Outlook 2010 64 bit
Email Account
IMAP
Hi everyone; hope someone can help me solve this maddening problem that only recently began occurring. I have two iCloud accounts. I go through the steps to (successfully) add the first one (e.g. username*AT*icloud.com), then add the second account (user.name*AT*icloud.com) but when I click send/receive, the mail displayed in user.name*AT*icloud.com is identical to the mail displayed in username*AT*icloud.com, with the effect that I cannot view mail for user.name*AT*icloud.com in Outlook 2010 on my [Windows 10] laptop. I can view it fine on my iPhone but on the laptop, no joy. I've deleted/re-added both accounts several times but always with the same results. Any suggestions? Thanks in advance!
 
Hi Diane, thanks for responding. No, the correct messages did not download when I added the second account first.
 
That would indicate the problem is on the apple side.
 
I was afraid you'd say that, lol. I was actually able to resolve the issue by signing out/back in @ the iCloud app. Thanks.
 
Cool, thanks for the update.
 
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