Correct E-Mail Pulling Wrong Mail

Lady Lucee

New Member
Outlook version
Outlook 2010 64 bit
Email Account
IMAP
Hi everyone; hope someone can help me solve this maddening problem that only recently began occurring. I have two iCloud accounts. I go through the steps to (successfully) add the first one (e.g. username*AT*icloud.com), then add the second account (user.name*AT*icloud.com) but when I click send/receive, the mail displayed in user.name*AT*icloud.com is identical to the mail displayed in username*AT*icloud.com, with the effect that I cannot view mail for user.name*AT*icloud.com in Outlook 2010 on my [Windows 10] laptop. I can view it fine on my iPhone but on the laptop, no joy. I've deleted/re-added both accounts several times but always with the same results. Any suggestions? Thanks in advance!
 

Lady Lucee

New Member
Outlook version
Outlook 2010 64 bit
Email Account
IMAP
Hi Diane, thanks for responding. No, the correct messages did not download when I added the second account first.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That would indicate the problem is on the apple side.
 

Lady Lucee

New Member
Outlook version
Outlook 2010 64 bit
Email Account
IMAP
I was afraid you'd say that, lol. I was actually able to resolve the issue by signing out/back in @ the iCloud app. Thanks.
 
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