Outlook 2010 asking for password constantly, won't accept correct one

Status
Not open for further replies.

boppy2010

Senior Member
Hi folks

I check my imap email on three devices - my win 8 laptop, my iphone 4s and my Android tablet. When I have Outlook and my tablet open simultaneously, Outlook seems to "forget" my password and will not send or receive despite my inputting the correct password constantly. My phone has no effect on Outlook.

I searched and found a thread back in 2009 where Diane asked if an ipad was being used, but if not then to click on a link for further help but I couldn't seem to find the solution if the tablet was involved.
what i'm interested in is, how to fix this problem when my tablet is also switched on?

Thanks in advance for advice,

Jo
 
Is outlook or one of the devices configured as with an POP3 account? Problems like this usually only occur with POP3 accounts, not imap.

POP3 puts a lock on the mailbox and outlook has no idea why it can't connect, so it asks for your password.
 
What domain/server is the email account? I know Outlook seems to have problems remembering passwords with Apple's me accounts and Yahoo accounts. It will send and receive though, it just keeps losing the authentication.

Your description sounds like a pop lock though, not authentication issues.

Does outlook work if you turn off the devices?
 
Hi Diane, yes it's fine if I turn off the tablet and restart Outlook, bit a of a pain though.

My mail server is moro.cpanelhosting.co.nz
 
So the tablet seems to be the key? If everything is fine when the tablet is off and it only happens when the tablet is on, the tablet is not configured right or it's mail cli8ent does something to lock the mailbox. I'd remove the account from the tablet and add it back - make sure it is an imap account.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
C Outlook 2010 keeps asking for username and password Using Outlook 1
P Outlook 2010 intermittently asking for my login details Using Outlook 12
T Outlook 2010 keeps asking password after upgrade Exchange Server Administration 1
R Outlook 2010 keeps asking and asking for password Using Outlook 6
F Outlook 2010 and Hotmail Using Outlook 1
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
e_a_g_l_e_p_i Can emails from Gmail be deleted when they are downloaded to Outlook 2010 Using Outlook 1
L Outlook 2010 Outlook 2010 Outlook VBA and Custom Forms 2
C What folders are needed when reinstalling Outlook 2010 Using Outlook 0
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
e_a_g_l_e_p_i Outlook 2010 Help setting up Gmail account in Outlook 2010 Using Outlook 3
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
F Outlook 2010 Outlook 2010 and GMail Using Outlook 0
D Outlook 2007 vs. Outlook 2010 -- ToDo Bar Using Outlook 0
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10

Similar threads

Back
Top