Clipboard Resize Issue

Albert

Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
Windows 10 Pro 64 bit

MS Office/Outlook 2016 Business Build 13127.20408 32 bit



I start a clipboard in Word. I resize it.



I open a new email and now, I have to resize the clipboard again. I send the email. Open another new email to compose and have to resize the clipboard again.



The original resized clipboard in Word stays resized.



Previously, once I resized the clipboard in either word or outlook, it stayed.



Please help.
 

Albert

Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
Thx for the reply

Yes, only in Outlook.

I have tried:
open a new message, adjust the clipboard then close the message
pen a new message, adjust the clipboard, save the message, then close the message and open back up.

The resize of the clipboard does not stick.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
open a new message, adjust the clipboard then close the message
This works here - at least until I close the outlook. Then it reverts to the left, with the width smaller. I don't see a registry key that saves the setting.

2020-09-28_13-03-25.gif
 

Albert

Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
Yes, I agree. this is the issue I'm having.

It never did this before.

There is no use in resizing or moving, if, when you send another email, outlook reverts it back to the default size.
 

Albert

Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
Is there a place I can go to inform MS of this issue?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Here it stays as long as I keep outlook open (which is mostly 24/7). If you have help > feedback or contact support, use it. I'll also mention it to my contacts on the product team.

BTW - Which version and build of Outlook are you using? See File, Office Account for the information.
 

Albert

Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
I use the clipboard for individual emails. so every time I start an email, I have to resize.

Office 2016 pro 32 bit build 13127.20408
Windows 10 pro 64 bit
 
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