Technical Issue with Custom Form - Save to Drafts Not Syncing

boblewis

Member
OS Version(s)
  1. Windows
Outlook version
Outlook 365 64 bit
Email Account
Exchange Server 2007
Operating system::    Windows 10 Pro x64
Outlook version:     Microsoft Outlook fo
Email type or host:    Microsoft 365

Hi everyone,

I am facing a technical issue with a custom form in Outlook for Microsoft 365. When I draft an email using this custom form and save it, it doesn't show up in the Drafts folder on my desktop Outlook; but it appears in the Drafts folder in the web version of Outlook.🤔

Below are the details:

-Operating System: Windows 10 Pro x64
-Outlook Version: Microsoft Outlook for 365
-Email Host: Microsoft 365

Drafts saved using a custom form on desktop Outlook don't sync with the Drafts folder; but appear correctly in the web version of Outlook. I have referred https://learn.microsoft.com/en-us/outlook/troubleshoot/synchronization/synchronization-issues-occur-in-outlook-owa-react native documentation guide but still need help .

Has anyone else experienced this issue? Any help would be greatly appreciated!



Thanks! :)
 
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