Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365

Status
Not open for further replies.

Wildsniper911

New Member
Outlook version
Outlook 365 32 bit
Email Account
POP3
I am getting the "General Mail failure" error when I try to send an attachment e-mail through Excel.

I installed another mail client and it works when I use the other mail client.

I tried the following:

- Ensured Outlook was set as the default mail client

- Did a Quick Repair

- Disabled Cortana

- Uninstalled the 64-bit version and installed the 32-bit version

- I used the Microsoft Support Assistant tool to completely remove Office 365 and reinstalled it

- I used CCleaner to clean up the registry

- I tried to edit the following Registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Messaging Subsystem\MSMapiApps

According to the solution, there should be a Version REG_SZ file and I should rename it to Version_Renamed. I can't find the file under the subkey MSMapiApps

- The other solution is to delete the MAPI file under Program Files Common Files, but there is no file to delete it
 

Attachments

  • 5f6dd948-c01b-4bcb-bfda-c651f09df3ab_AddIns.txt
    2.2 KB · Views: 0
  • SearchProtocolHost_7_0_19041_2546-20230222T1124270192-18896-HR.txt
    906 bytes · Views: 0
  • SearchProtocolHost_7_0_19041_2546-20230221T1610490670-8960-HR.txt
    903 bytes · Views: 0
  • OUTLOOK_16_0_15601_20538-20230222T1124250259-10836-HR.txt
    623.4 KB · Views: 0
  • OUTLOOK_16_0_15601_20538-20230221T1610480133-6796-HR.txt
    299.9 KB · Views: 0
  • EXCEL_16_0_15601_20538-20230222T1124410997-19316-HR.txt
    5.7 KB · Views: 0
  • EXCEL_16_0_15601_20538-20230221T1612440776-7256-HR.txt
    877 bytes · Views: 0
  • d29fd3e3-6a10-4c2b-ade2-5e5f6a16bab5_AddIns.txt
    2.2 KB · Views: 0
  • 2088c4d0-09f7-4d98-9b7c-c4c7b31ecbc1_OutlookProfile.txt
    65 KB · Views: 0
  • 09eb4ea1-7992-4c76-a648-f08b54faf862_OutlookProfile.txt
    65 KB · Views: 0
This is what I have in that key - actually in both keys -
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem\MSMapiApps
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Messaging Subsystem\MSMapiApps
1677224837082.png


From

>>
NOTE: If you do not find the Version value with no data associated with it, or the Version value does not exist at all under this registry path, then there is a different cause of the error. Please search the Microsoft Knowledge Base for additional causes of this error.
<<


What do you have in these keys:
HKEY_CURRENT_USER\Software\Clients\Mail

If that doesn’t exist, it will fall back to HKLM;
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
L Getting Index from dropdown inserted on ribbon Outlook VBA and Custom Forms 3
e_a_g_l_e_p_i Question about installing my Gmail account on my iPhone but still getting messages downloaded to my desktop Outlook. Using Outlook 3
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
H Outlook 365 issue getting details from embedded files, crashing routine Outlook VBA and Custom Forms 0
A Links in email getting error message about group policy Using Outlook 4
Commodore Getting rid of "This computer only" Using Outlook 4
V Outlook 2016 Multiple recurring tasks getting created Using Outlook 0
P PST file is getting huge under POP 3 Using Outlook 2
N contact notepad 'style' getting changed after clicking and running Activities Using Outlook 2
S Outlook [Online - Office365] perfomance is getting affected when accessing the mails using Redemptio Using Outlook 1
D Close Oulook after sending emails via vba without outbox getting stuck. Outlook VBA and Custom Forms 1
C im getting a type mismatch error Outlook VBA and Custom Forms 3
William getting custom form to load category colors Outlook VBA and Custom Forms 4
C Getting back previous computer owner Outlook email Using Outlook.com accounts in Outlook 1
B Recipient of a forwared message getting multiple emails Using Outlook 2
S Outlook 2010 I am getting error code 0x8DE00006 'the operation failed'. outlook 2010 send/receive progress Using Outlook.com accounts in Outlook 2
S Mails getting downloaded multiple times Using Outlook 1
Rory Campion Not getting a warning when a shared calendar item has been updated by someone else Using Outlook 2
E Getting IMAP email into existing pst file Using Outlook 6
J Just installed Outlook 2010 on computer and user is getting a 0x80004005 error Using Outlook.com accounts in Outlook 1
R Getting a colleagues appointments and calendar entries Using Outlook 1
E Getting Outlook full name correct with AddressLayout Using Outlook 1
P I'm getting an error when opening Outlook "Mobile me stopped working Using Outlook 1
D Need Help with Script. Keep getting Runtime Error 438 BCM (Business Contact Manager) 4
R Need help getting BCM to work with my Outlook 2014 Using Outlook 4
D Help Getting Started? BCM (Business Contact Manager) 4
P I am getting an error msg = cannot open file access denied Using Outlook 3
K why is a user getting email respond for invite respond that she didn't set up. Using Outlook 3
B email getting cut off Using Outlook 9
L Need help getting calendar/contacts/tasks/notes back! Using Outlook 3
M Email Format getting changed to Plain Text Using Outlook 1
G Outlook 2013: Getting meeting invites in OWA format Using Outlook 9
M Getting messages from multiple email address Using Outlook 1
B not getting email from people Using Outlook 3
L Outlook 2010 - Keep getting "Corrupted File" Msgs Using Outlook 4
mrje1 Assigned Categories keep getting deleted in mail, bug? How to fix if possible? Using Outlook 5
Commodore Why some RSS feeds stop getting updates? Using Outlook 12
M All e mails seem to be getting blocked BCM (Business Contact Manager) 7
J Send/receive getting stuck Using Outlook.com accounts in Outlook 1
R Getting my Claendar additions to appear in Outlook Today Using Outlook 7
J Getting Contact Name to show on Calendar Using Outlook 2
D outlook getting stuck receiving Using Outlook 1
Y MICROSOFT OUTLOOK 2007 - i KEEP GETTING THE "ENTER NETWORK PASSWORD" BOX POPPING UP - IT IS ALREADY Using Outlook 4
T getting an error This file does not have a program associated with it for performing this action. C Using Outlook 7
C getting the subject line out of a mail Outlook VBA and Custom Forms 2
S Trying to install BCM 2010 x64, getting error BCM (Business Contact Manager) 8
Q I cannot start Outlook 2007 I keep getting this error: __'Cannot start outlook window. Invalid XML,the view cannot be loaded.' Using Outlook 3
N Getting the attachments in MailItem Outlook VBA and Custom Forms 1
K Getting (internal) sender's account ID (userID) Outlook VBA and Custom Forms 2
S MAcro - Need help in getting the recipients in to filed / cc field toput in an array Outlook VBA and Custom Forms 4

Similar threads

Back
Top