Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365

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Wildsniper911

New Member
Outlook version
Outlook 365 32 bit
Email Account
POP3
I am getting the "General Mail failure" error when I try to send an attachment e-mail through Excel.

I installed another mail client and it works when I use the other mail client.

I tried the following:

- Ensured Outlook was set as the default mail client

- Did a Quick Repair

- Disabled Cortana

- Uninstalled the 64-bit version and installed the 32-bit version

- I used the Microsoft Support Assistant tool to completely remove Office 365 and reinstalled it

- I used CCleaner to clean up the registry

- I tried to edit the following Registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Messaging Subsystem\MSMapiApps

According to the solution, there should be a Version REG_SZ file and I should rename it to Version_Renamed. I can't find the file under the subkey MSMapiApps

- The other solution is to delete the MAPI file under Program Files Common Files, but there is no file to delete it
 

Attachments

This is what I have in that key - actually in both keys -
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem\MSMapiApps
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Messaging Subsystem\MSMapiApps
1677224837082.png


From
github.com

OfficeDocs-Support/no-default-mail-client-error.md at public · MicrosoftDocs/OfficeDocs-Support

Support content for Office client and server products - OfficeDocs-Support/no-default-mail-client-error.md at public · MicrosoftDocs/OfficeDocs-Support
github.com github.com

>>
NOTE: If you do not find the Version value with no data associated with it, or the Version value does not exist at all under this registry path, then there is a different cause of the error. Please search the Microsoft Knowledge Base for additional causes of this error.
<<


What do you have in these keys:
HKEY_CURRENT_USER\Software\Clients\Mail

If that doesn’t exist, it will fall back to HKLM;
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
 
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