office365 causing mouse lag?

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Senior Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Hey all. I have a pretty speedy laptop - Macbook Pro maxed out on RAM with an SSD - but ever since installing Office365 with the Exchange backup my mouse cursor lags more often than not. Anything that can be done about this?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
What antivirus software do you use? I'm pretty sure parallels was the one with the issues with outlook and antivirus, but will look up my notes and double check.

Try starting outlook in safe mode and see if it works better. To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.
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