iCloud Outlook Add In is causing Outlook 2021 to crash and got disabled

Post number 4 has been selected as the best answer.

andrease

New Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
Hi all,

Since last Tuesday I'm facing the following problem. In Outlook 2021 the iCloud Outlook Addin got disabled.

Actions that I did:
1) I tried to enabled it through the "Slow and Disabled Add-ins" window unsuccessfully.
2) I sign out from icloud and sign back in, the syncing process with outlook completed successfully and still didn't work when I open Outlook.
3) I uninstall and install icloud
4) Repair office installation

Windows iCloud version: 13.4 (downloaded from windows store)

Outlook 2021 version: 2207 Build 15427.20210

Any ideas how to fix this?

Thanks.
Andy

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andrease

New Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
I found the link => iCloud Doesn't Sync

The loadbehavior is set to 3 in HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\Apple.DAV.Addin

but still the addin is disabled so I check the registry for the path HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\outlook\resiliency\addinlist to force Outlook to always load it.

My office is version 16.0 (Office 2021) and the above path doesn't exist. Anyone knows the path for my version so that I can try it?

Thanks!

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andrease

New Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
Forgot to mention that the installation is on Windows 11
 

andrease

New Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
I manage to enable it:

"In File-> Options-> Add-ins, set the Manage dropdown list to Disabled Items and press Go..."

Issue solved!
 

Vince

Senior Member
Outlook version
Outlook 2021 64 bit
Email Account
POP3
Glad you got it fixed.

All those have been working fine together here:
Windows-11, Microsoft Office 2021 Pro, iCloud for Windows v13.4
 
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