Refresh Outlook

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Goozzie

New Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
Hi All,

I am a newbie so be gentle with me....
My problem is that I want to restart Outlook completely fresh as if it were the initial install with no references or folders etc.
I have tried deleting Office with Revo Uninstall and deleting all the left over files.
After re-installing Office I find that all previous folders references etc. are still there.
Is there somewhere in my computer that Outlook stores its information and if so can I delete it.
Getting very frustrated
Please help.
Goozzie
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It's in the profile. You can delete the profiles in Control panel, search for Mail then click Profiles. Before you do this, if you have any calendar or contacts in the imap folders named Calendar (this computer only) or Contacts (this computer only), you need to export them to a pst file. (Same for Notes or tasks in 'this computer only' folders)
 

Goozzie

New Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
Thanks Diane Poremsky, you saved me from pulling my hair out (although I am bald anyway).
Thanks again

Regards

Goozzie
 
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