Outlook 2010 emails do not refresh automatically

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techteam

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Can receive and send emails from Exchange Server, however, while it just sits there, the emails do not update. I have to manually click "update folder" and then my new emails will appear. Or, I can reopen Outlook and the new ones appear. But they will not update on their own. I deleted the profile and recreated it. I uninstalled Outlook and reinstalled. Still have error. Thank you.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That indicates that you are using a NAT router.. or your send and receive settings are messed up. Close Outlook, type ort paste %appdata%\microsoft\outlook in the address bar of windows explorer and press Enter. Delete the SRS file then restart outlook.
 
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