Outlook 2010, missing emails

Status
Not open for further replies.
W

woteva

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I know this subject gets covered a lot, and I've spent quite some time searching for threads on my exact issue, to no avail. So forgive me if this has indeed been already covered elsewhere, but I could not find anything.

I recently upgraded from Outlook 2003 to 2010 x64. Followed the instructions on importing the old pst files, everything seemed to work fine. I'm using a POP account.

I then tried to import some other older pst files into the new ost file, and most of them worked ok. I selected the option to preserve the current folder paths, and it all appeared to be fine except for just 2 folders, that never showed up after the import.

However, these 2 folders appeared to be imported ok, because the window showing the progress bar completed just like it had for all the others, BUT the folders don't show up in the list like all the other ones did. BUT when I search for emails that i know are in these folders, they appear, listed under the mailbox.

I've run through carefully the View Settings menus and filters are all set to off in all folders.

I've got a folder labelled "inbox" under my mailbox where mail is delivered to. If I search in this folder, the emails don't appear in the results, but only when I reselect the hyper link that says "try searching again in all outlook items". The results are then displayed with the option "arrange by folder" and appear under the folder that is labeled with the name of my mailbox. So the emails are there, but I can't see them any other way.

I'm sure this is a simple thing, please someone put me out of my misery.

oh, I also ran scanpst to see if there were issues, and although it did tell me that it fixed some errors, my problem didn't go away.

Thanks for any help.

J
 
Find one of the missing messages then use the method at http://www.outlook-tips.net/how-to/find-folder-path-in-mailbox/ to see where it is in your pst file. If you know the folder name but can't find a 'missing' message, follow the link to Michael Bauer's VBA macro - it will find the folder.

I'm not sure why you can't see the folders - I assume you've looked using the Folder list?
 
Diane Poremsky said:
Find one of the missing messages then use the method at http://www.outlook-tips.net/how-to/find-folder-path-in-mailbox/ to see where it is in your pst file. If you know the folder name but can't find a 'missing' message, follow the link to Michael Bauer's VBA macro - it will find the folder.

I'm not sure why you can't see the folders - I assume you've looked using the Folder list?
Click to expand...

Thanks for your response, appreciate it.

I followed your instructions (I think), found one of the missing messages by using the search bar at the top of the column of emails as normal, opened advanced search using CTRL-SHIFT-F, selected the browse button which only had my "inbox" ticked. No other folder was ticked, and the inbox is definitely not where the missing emails are. It's only when I select browse again, and tick the main mailbox (of which inbox is a sub folder of) that the emails appear in the search results. By the main mailbox, (probalby the wrong term) I'm talking about the actual name of the account, that sits at the very top of the left hand column, ie named after my email address. Pretty sure I'm not explaining that clearly probably.

I'm now trying to get the macro working that you suggested, am just googling how to actually run it....

But it's pretty weird that the emails appear in the mailbox itself, but not actually in any folder.
 
Just something else I've noticed. If I got to info-mailbox cleanup-view mailbox size, the size of the mailbox without subfolders is very large, ie there is a lot of email in there that doesn't appear in any of the subfolders (which is all visable). Clearly I'm doing something fundamentally wrong here, or somehow when I imported the other pst files I must have used a wrong setting or something.

The trick I seem to be missing is how to display the mail that appears in the mailbox (not in the subfolders!). Sounds simple.
 
I've got the macro working, and it just tells me the folder is the main mailbox, which already I knew from the search results.

Question seem to be then, how do I display emails that are in the main mailbox? This sounds like a ridiculous question, but when I click on it, this is what i get: outlook.png
 
Status
Not open for further replies.
< How to determine when I switch from mail to calendar etc. | Outlook VBA rule script to process both MailItem and MeetingItem >
Similar threads
Thread starter Title Forum Replies Date
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
Werewolf Workaround for the missing Activities tab in Contact Folder Properties in Outlook 2010? Using Outlook 2
N Outlook 2010 on re-imaged computer missing calendar/contacts Using Outlook 0
P Outlook 2010: Missing tab - "Format/Picture Tools" HELP! Using Outlook 3
S Outlook 2010 task - comments missing Outlook VBA and Custom Forms 0
N Outlook 2010 Archived Appointments Missing Using Outlook 5
M Missing New Menu Option in Outlook 2010 Using Outlook 0
J Outlook 2010 - missing "Updated: ... " in subject text after calendar update Using Outlook 2
S Missing Color Categories Outlook 2007/2010 Using Outlook 2
H Outlook 2010 Advanced Find - Menu items missing Using Outlook 1
F Outlook 2010 and Hotmail Using Outlook 1
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
e_a_g_l_e_p_i Can emails from Gmail be deleted when they are downloaded to Outlook 2010 Using Outlook 1
L Outlook 2010 Outlook 2010 Outlook VBA and Custom Forms 2
C What folders are needed when reinstalling Outlook 2010 Using Outlook 0
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
e_a_g_l_e_p_i Outlook 2010 Help setting up Gmail account in Outlook 2010 Using Outlook 3
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
F Outlook 2010 Outlook 2010 and GMail Using Outlook 0
D Outlook 2007 vs. Outlook 2010 -- ToDo Bar Using Outlook 0
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6

Similar threads

Back
Top